Senior IT Business Applications Manager

Eutopia Solutions; Manchester; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Bonus

Job summary

Global Law Firm is seeking a Senior IT Business Applications Manager to lead a team managing around 40 of the firm's 200+ applications. The role focusses on productivity suites, AI tools, Teams, and Microsoft 365, with cross-border responsibilities and reporting to Board level.

You will oversee a team of 4 direct reports, ensuring delivery, patches, and upgrades while maintaining secure, scalable enterprise applications across a global environment.

Qualifications

• Experience in a legal or professional services firm.
• Proven team management and performance management.
• Experience with 365 / AI tools (Teams, CoPilot) preferred.
• Experience in large-scale enterprise applications.
• Strong troubleshooting and diagnostic skills.

Responsibilities

• Organise, delegate and coordinate the work of the team.
• Draft internal communications to Global Technology Managers on upgrades and patches.
• Design, implement, and maintain enterprise applications systems related to productivity, AI tools, Teams and Microsoft 365 suite.
• Develop and deploy software fixes, security patches and feature updates.

Skills

Team leadership

Performance management

Legal/professional services experience

SQL databases

Web services

Troubleshooting

Tools

Microsoft SQL Server

IIS

Apache Tomcat

Microsoft 365

Job description

Senior IT Business Applications Manager – Global Law Firm

We are working with our client a prestigious Law Firm as they add to their Global Business Applications Management team. They are acknowledged as one of the leaders in their field and last year boasted an annual revenue of $8 billion.

This role is based out of their Manchester site but will have cross border responsibilities.

Leading a team that takes responsibility for around 40 of their 200+ applications your remit will include 365 / Teams and AI such as Chat GPT and CoPilot.

You will be part of a wider Global Senior Applications Management team responsible for controlling the deployment and maintenance of applications vital to the business.

This is a strategic role with 4 direct reports, and you must be confident in your team lead abilities and in reporting to Board level.

Some responsibilities include:

• Organising, delegating and coordinating the work of the team
• Drafting internal communications to Global Technology Managers with regards to software upgrades, application fixes, deployment of security patches
• Designing, implementing, and maintaining enterprise applications systems in relation to productivity, AI tools, Teams, and the Microsoft 365 suite (amongst others)
• Developing and deploying software fixes, security patches, and feature updates

Key skills and experience required:

• Experience gained within a legal (preferred) or professional services environment in a similar role
• Proven team management experience – this should include performance management
• Specific experience supporting the applications noted in this area (ie 365 / AI) would be preferred
• Knowledge of and proficiency in multi-tier enterprise application platforms, including Microsoft SQL databases, web services (Microsoft IIS and Apache Tomcat)
• Proven skills in troubleshooting and diagnostics, test, and implementing solutions
• You MUST have experience of working within a largescale environment

Our client prides themselves on their inclusive and supportive culture and you will be encouraged to look to look to the ongoing professional development of both your team and yourself.

There is a requirement to be onsite 3 days a week in their central Manchester office.

In addition to the salary on offer there is a raft of benefits and a bonus offered as part of the package.