Senior IT Business Analyst, Insurance

Arc IT Recruitment; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading insurance organization in London seeks a Senior IT Business Analyst to drive digital transformation. You will collaborate with business and IT stakeholders to deliver innovative solutions, translating complex needs into clear requirements. Ideal candidates have over 10 years of experience in commercial insurance and strong analytical skills. Enjoy ongoing professional development and a diverse workplace culture.

Benefits

Professional training and certification support

Diverse and inclusive culture

Continuous learning and career mobility

Qualifications

• 10+ years of experience delivering IT or digital projects in Commercial Insurance.
• Proven knowledge of core insurance platforms, especially Guidewire.
• Strong understanding of MGA and Lloyd’s Market operating models.

Responsibilities

• Partner with business units to understand strategic goals.
• Translate complex business needs into testable IT system requirements.
• Lead requirements analysis across Agile, Waterfall, and Iterative methodologies.

Skills

Stakeholder management

Analytical skills

Communication skills

Team leadership

Tools

Guidewire

Job description

Senior IT Business Analyst is sought to join a leading insurance organisation based in the heart of the city. Joining a busy, high-function team, you will play a key role in driving digital transformation and innovation - collaborating closely with business and IT stakeholders to deliver cutting‑edge solutions that support business strategy, enhance performance and meet evolving market demands.

What You’ll Do

• Partner with business units to understand strategic goals and identify digital opportunities.
• Translate complex business needs into clear, testable IT system requirements and user stories.
• Lead requirements analysis across Agile, Waterfall, and Iterative project methodologies.
• Produce detailed documentation including use cases, UML diagrams, UI mockups, and more.
• Drive the successful delivery of new systems and features, supporting implementation and user adoption.
• Collaborate with solution architects and subject matter experts to design future‑ready applications and data landscapes.
• Support project managers in delivering outcomes on time and within budget.
• Facilitate training, testing, and benefit realisation activities with stakeholders.

What You Bring

• 10+ years of experience delivering IT or digital projects in Commercial Insurance.
• Proven knowledge of core insurance platforms – experience with Guidewire is a plus.
• Strong understanding of MGA and Lloyd’s Market operating models.
• Exceptional analytical, communication, and stakeholder management skills.
• Experience in coaching, mentoring, and leading teams of business analysts.
• A global mindset and the ability to work across cultures and business units.

Why Apply?

This is more than a role‑it’s an opportunity to be at the forefront of digital change in one of the world's most dynamic industries. Here, you'll enjoy:

• Ongoing professional training and certification support
• A diverse and inclusive culture that celebrates bold ideas
• A commitment to continuous learning and career mobility
• The backing of a trusted brand that's transforming the way insurance works

For a full consultation on this pivotal role, send your CV to ARC IT Recruitment.