Senior Internal Communications Manager - Europe & India

AECOM; Manchester; On-site; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid work options

Job summary

AECOM, a world-leading infrastructure consultancy, seeks a Senior Internal Communications Manager for Europe & India. Lead regional internal comms, align with global priorities, and engage senior leaders to drive performance and culture.

Hybrid work options with a focus on strategic storytelling, change communications, and stakeholder engagement across Europe and India.

Qualifications

• Extensive experience in internal communications within large, complex organisations.
• Proven ability to develop strategic communication plans that drive engagement and alignment.
• Advanced digital media, content creation, and communication platform skills.
• Exceptional writing, editing, and storytelling with a strategic mindset.
• Strong stakeholder management and influencing skills at senior leadership level.

Responsibilities

• Develop and lead regional internal communications strategies aligned with global priorities.
• Advise senior leadership and translate business objectives into clear communication plans.
• Ensure messaging consistency across regions, functions, and channels.
• Use data-driven insights to evaluate and optimize strategy and delivery.
• Oversee digital content across intranet, video, email, and internal social platforms.

Skills

Strategic leadership

Stakeholder management

Internal communications

Change and crisis communications

Digital communications

Content strategy

Editorial oversight

Tools

Intranet platforms

Communication platforms

Job description

Senior Internal Communications Manager - Europe & India

• Full-time
• State/Province: Birmingham
• Business Group: DCS
• Legal Entity: AECOM Limited
• Business Line: Geography OH
• Work Location Model: Hybrid
• Operating Group: International
• Primary Location: UK - Birmingham - Colmore Plaza

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Be the voice behind what matters.

We are seeking a strategic, confident, and technically skilled Senior Internal Communications Manager to lead and shape internal communications across Europe and India. This role is ideal for a seasoned communicator who thrives in a complex, fast-paced environment.

As a senior leader within the regional internal communications function, you will be responsible for setting the strategic direction, ensuring alignment with business priorities, and driving impactful employee engagement through compelling storytelling and innovative communication approaches.

This is a true opportunity to lead high-impact communications that shape our narrative, influence senior leaders and bring our people, projects and priorities to life. From developing strategy and campaigns you’ll play a key role in using communications to drive business performance, strengthen our culture and amplify what matters most.

Key Responsibilities

Strategic Leadership and Messaging Alignment

Develop and lead regional internal communications strategies that align with global priorities and support business growth, transformation, and cultural evolution.

Act as a strategic advisor to senior leadership, translating business objectives into clear, engaging, and actionable communication plans.

Ensure messaging consistency across regions, functions, and channels, reinforcing organisational purpose, values, and strategic direction.

Use data-driven insights to evaluate communication effectiveness and continuously optimise strategy and delivery.

Technical and Digital Communications Expertise

Oversee the development and execution of high-impact digital content across intranet, video, email, and internal social platforms.

Drive innovation in communication tools and technologies to enhance employee experience and engagement.

Partner with creative and content teams to ensure messaging is visually compelling, accessible, and inclusive.

Stakeholder Management and Influence

Build and maintain strong relationships with senior leaders, HR, and functional heads to understand business priorities and shape communication strategies accordingly.

Provide expert counsel to stakeholders on internal messaging, change communications, and leadership visibility.

Influence and coach leaders to communicate authentically and effectively with their teams.

Content Strategy and Editorial Oversight

Lead the development of high-quality, strategic content including executive communications, campaigns, and change narratives.

Maintain editorial standards and ensure a consistent tone of voice across all internal channels.

Champion inclusive and purpose-driven storytelling that resonates with diverse employee audiences.

Change and Crisis Communications

Lead internal communications for major change initiatives, including transformation, integration, and organisational restructuring.

Develop and execute crisis communication plans that protect trust, ensure transparency, and support business continuity.

Collaboration and Global Integration

Partner with global and enterprise communications teams to ensure alignment and share best practices.

Connect external market and client insights to internal messaging, reinforcing strategic priorities and employee relevance.

Foster a culture of collaboration across regions and functions to deliver a unified employee experience.

Qualifications and Experience

Extensive experience in internal communications within large, complex, and matrixed organisations.

Proven track record of developing and delivering strategic communication plans that drive engagement and alignment.

Advanced technical skills in digital media, content creation, and communication platforms.

Exceptional writing, editing, and storytelling abilities with a strategic mindset.

Strong stakeholder management and influencing skills at senior leadership level.

Comfortable navigating ambiguity and driving clarity in a fast-paced environment.

Experience in change and crisis communications

We are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity

You will have the flexibility you need to do your best work with hybrid work options.Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry‑leading technology and thinking and transformational work with big impact and work flexibility.As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

We are aDisabilityConfidentEmployer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role.

All your information will be kept confidential according to EEO guidelines.