Senior Installation And Maintenance Engineer

Simulation Solutions; Manchester; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A specialist engineering firm based in Stockport is seeking a Senior Installation and Maintenance Engineer to provide technical leadership and support. This role involves mentoring junior engineers and overseeing system performance while ensuring compliance with safety regulations. Candidates should have a Bachelor's degree in an engineering discipline and 5+ years of experience in similar roles. The position requires international travel and offers a salary between £50,000 - £55,000 plus bonuses.

Benefits

Annual discretionary bonus

Pension scheme

Qualifications

• 5+ years of experience in an engineering role.
• Proven ability in troubleshooting and repair of complex systems.
• Strong understanding of mechanical, electrical, or electronic systems.

Responsibilities

• Provide advanced technical support and diagnose complex issues.
• Mentor junior engineers and provide training.
• Oversee system performance and conduct audits.
• Maintain detailed records of service activities.
• Build relationships with customers and manage technical issues.
• Ensure compliance with safety regulations.
• Collaborate with cross-functional teams.

Skills

Problem-solving

Communication

Customer service

Leadership

Teamwork

Adaptability

Education

Bachelor's degree in an engineering discipline

Tools

Operational Technology systems

Distributed Control Systems

Job description

Senior Installation and Maintenance Engineer

Location: Stockport (with some national and international travel)

Salary: £50,000 - £55,000 + Annual Discretionary Bonus + Pension

Job Type: Full-time, Permanent

Based in Stockport, we are a specialist in the design and build of inspection and simulation machines. Due to continued growth, we are expanding our team and seeking a Senior Installation and Maintenance Engineer to join us. This is a fantastic opportunity to work on cutting-edge technology in a dynamic and growing business.

Key Responsibilities

• Technical Leadership & Support – Provide advanced technical support, diagnose and troubleshoot complex hardware and software issues, and lead service interventions and projects.
• Mentoring & Training – Mentor and guide junior engineers, providing training on new features, best practices, and advanced troubleshooting techniques.
• System Management – Oversee system performance, conduct regular audits and performance assessments, and ensure optimal system reliability.
• Documentation & Reporting – Maintain detailed records of service activities, system configurations, and equipment maintenance.
• Customer Engagement – Build strong relationships with customers, provide clear feedback, explain product functionality, and manage technical issues to maximize customer benefit.
• Safety & Compliance – Ensure all service activities comply with company policies, industry standards, safety regulations, and relevant legislation.
• Collaboration – Work with cross-functional teams, including design and product development, to resolve technical problems and implement system improvements.

Person Specification

• Education: Bachelor's degree in an engineering discipline (e.g., Mechanical, Electrical, Computer Science) or equivalent experience.
• Experience: Typically requires 5+ years of experience in an engineering role, with proven ability in troubleshooting and repair of complex systems. Proven track record of working in a similar role.
• Technical Skills: Strong understanding of mechanical, electrical, or electronic systems, and experience with specific Operational Technology (OT) systems or Distributed Control Systems (DCS).
• Soft Skills: Excellent problem-solving, communication, customer service, leadership, teamwork, and adaptability are essential for bridging technical and non-technical stakeholders.
• Additional Requirements:
  • Willingness to travel internationally and work flexible hours during these trips to meet service and installation needs. International travel would, usually, be no more than 2 weeks at a time and a maximum of 8 times per year. Wherever possible we would combine installation and service visits into the same trip as many of our clients are overseas.
  • The remainder of the time would primarily be office based in Stockport (workshop on site) building systems and providing remote customer support.
  • Full UK driving license and a valid passport with no travel restrictions are essential.
  • Flexibility, professionalism, and a proactive approach with drive to identify improvements, monitor service health and proactively address potential issues to prevent future problems.
  • A commitment to service excellence and a desire to understand and respond to client problems.
  • Must be eligible to work in the UK as visa sponsorship cannot be provided.