Senior Infrastructure Engineer - Internal Platforms & ITIL

Informed Solutions; Altrincham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading digital transformation consultancy in Altrincham is seeking a Senior Infrastructure Engineer. This pivotal role involves managing internal IT services and systems, overseeing the IT Service Desk, and leading infrastructure projects. Ideal candidates will have strong technical expertise in Microsoft cloud technologies and excellent interpersonal skills, ensuring high-quality service delivery in a fast-paced environment. The position offers career development through comprehensive benefits and a hybrid working model.

Benefits

Hybrid working

Private Health Care Cover

Gym Membership

25 paid working days holiday per year plus bank holidays

Company Pension Contribution

Qualifications

• Experience leading IT Service Desk functions to agreed SLAs and KPIs.
• Proven delivery of IT projects and change initiatives on time and budget.
• Strong experience managing Microsoft cloud technologies including Azure and Office 365.

Responsibilities

• Overseeing corporate infrastructure and systems landscape.
• Providing senior-level support across the internal IT Service Desk.
• Managing internal stakeholders with SLA/KPI reporting.

Skills

ITIL

Microsoft cloud technologies

Time management

Interpersonal skills

Tools

Jira

Confluence

Fortinet technologies

Job description

A leading digital transformation consultancy in Altrincham is seeking a Senior Infrastructure Engineer. This pivotal role involves managing internal IT services and systems, overseeing the IT Service Desk, and leading infrastructure projects. Ideal candidates will have strong technical expertise in Microsoft cloud technologies and excellent interpersonal skills, ensuring high-quality service delivery in a fast-paced environment. The position offers career development through comprehensive benefits and a hybrid working model.