Senior Information Governance Officer - One West

Bath And North East Somerset Council; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A local government authority in England is seeking a Senior Information Governance Officer to enhance data protection services. The role involves compliance reviews, responding to client queries, and working with sensitive information. Candidates should have experience in data protection and excellent customer relationship skills. The position offers a supportive and flexible work environment with opportunities for professional development.

Benefits

Supportive flexible work/life balance

Professional training opportunities

Qualifications

• Background in data protection and/or information security required.
• Excellent relationship management skills necessary.
• Organized and disciplined approach essential.

Responsibilities

• Support delivery of information governance services to clients.
• Conduct Data Protection Compliance Reviews.
• Respond to client queries regarding data protection.

Skills

Data protection expertise

Customer relationship skills

Organizational skills

Job description

At Bath & North East Somerset Council we have one overriding purpose - to improve people's lives.

One West is an independent function at Bath & North East Somerset Council who deliver specialist professional services to council officers and services, and to external clients. Due to continued growth, we are looking to recruit a high quality information governance professional to enable our business to grow effectively and increase our levels of customer satisfaction.

If you have a passion for data protection, have excellent customer relationship skills, an organised and disciplined approach, enjoy working with other likeminded individuals - as well as being able to work on your own, then we have a role for you!

About the Role

As a Senior Information Governance Officer, you will be responsible for supporting the delivery of day to day information governance services to a range of commercial clients, including local authorities, multi academy trusts and other private or public sector organisations.

Specifically, this will mean:

• Conducting Data Protection Compliance Reviews with our external clients which could be onsite at their premises (primarily in the South West) or completed remotely - this will include liaising with their stakeholders, reviewing key areas on a risk basis, and drafting a balanced report for them giving clear actions for improved compliance.
• Responding to queries that come from our external clients which could include general advice, how to recover from data breaches, advising on subject access requests (SARs), risk assessments (DPIAs), data sharing, assurance and contractual measures covering data processors.

About You

Ideally, we are looking for an individual who has a background in data protection and/or information security. You will be under the supervision of an Information Governance Manager and will have extensive training opportunities to you in the information governance field to further the quality of the services we provide.

As you will be working with external service users as well as members of the public often dealing with very sensitive information you will need to have excellent customer relationship skills as well ad an organised and disciplined approach. The role is rewarding, and you will be working with a high performing team who want to provide excellence in service delivery.

About the Team

The role is rewarding, and you will be working with a busy, high performing team who want to provide excellence in service delivery. We offer a supportive flexible work/life balance, including working at home with the latest technology. Our main offices are the award-winning, modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport, with a train station 5 minutes' walk away. There are also opportunities to be based at our other council offices in the Guildhall, Bath and in The Hollies, Midsomer Norton, as well our client's base in Clevedon and Weston-super-Mare.

Contact

Interested to know more? If you are interested in this post or require more details after reading the job description or just to chat through the role and what's involved, please contact Rob Long at [e-mail] or call 01225 395089.

Interview Date

Interview Date: 17/12/2025

Notes

Please note that this advert may close earlier than the stated closing date due to high demand. We advise all interested candidates to apply as soon as possible. No Agencies Please.

*Please note, BANES Council operates a policy of prior consideration for roles for any individual on the Council's at-risk register (redeployee). This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role they will be considered ahead of external applicants.

About Bath and North East Somerset Council

Working at Bath and North East Somerset provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

Why Bath and North East Somerset Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. Go to https://jobsandcareers.bathnes.gov.uk/why-work-us/our-benefits

At Bath and North East Somerset Council we have one overriding purpose - to improve peoples lives. Find out more about our values at https://jobsandcareers.bathnes.gov.uk/why-work-us/our-values

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. Find out more on our commitment to Equality, Diversity and Inclusion at https://beta.bathnes.gov.uk/equality-and-diversity.

We are a Disability Confident Employer - find out more at https://shorturl.at/ajrsW.

The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

Background Checks

Please note that this role is subject to a Basic DBS Check. Safeguarding Statement: The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.