Senior Information Governance Officer

Moorfields Eye Hospital NHS Foundation Trust; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare organization is searching for an IG officer to support the Senior Information Governance Manager. You will assist in delivering excellent information governance, coordinating assessments and managing compliance. This role is ideal for candidates with a background in public sector information governance and a passion for data protection. The organization offers a flexible working environment and numerous additional benefits.

Benefits

High-Cost Area Supplement

NHS Pension Scheme

Free 24/7 counselling service

Learning and development opportunities

Flexible working arrangements

Free Pilates classes

Access to NHS Discount Schemes

Qualifications

• Experience working in an Information Governance role in the public sector.
• Proven experience in managing information assets.
• Ability to deal with confidential inquiries from the public.

Responsibilities

• Support the delivery of the Trust's Information Governance strategy.
• Coordinate external assessment submissions including compliance audits.
• Manage IG compliance returns and report on progress to targets.

Skills

Experience in information governance

Knowledge of Data Protection Act 2018

Report writing

Line management

Public inquiry handling

Education

First degree or equivalent experience

Job description

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YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people's sight matters-and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it's pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we're united by one mission-delivering world‑class eye health, sustainably and at scale.

And we're just getting started.

Construction is well underway on our groundbreaking new centre in Camden, a joint initiative between Moorfields Eye Hospital, UCL Institute of Ophthalmology and Moorfields Eye Charity. This modern, flexible facility will bring together eye care, research, and education under one roof‑enabling transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Job overview

This is a fantastic opportunity for an IG officer to join a leading IG team to support the Senior Information Governance Manager to deliver great IG performance across clinical care, research and education.

If you have experience of delivering good information governance in health and social care, or in other public sectors, and you have drive and enthusiasm needed in a digital environment, then this role is for you.

Main duties of the job

The Senior IG Officer provides support to colleagues at all levels in the delivery of the Trust's Information Governance (IG) strategy and operational workflows associated with information asset management and DSPT compliance.

This includes facilitating best practice activity and innovation as part of the Trust's ambition to use data efficiently and effectively by developing process and systems to support clinical transformation transparently and safely. Working across the Trust and beyond, the post holder will be supported to develop in‑role and contribute to wider developments at Trust and in collaboration with providers and other stakeholders in the care system.

Working for our organisation

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

• Salary including High‑Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Detailed job description and main responsibilities

• Support and co‑ordinate the delivery of external assessment submissions, including the Data Security and Protection Toolkit, Internal Audit, external audits, and supporting IG information to others' audits (e.g. CQC) and progress reporting
• Support and co‑ordinate the delivery of information asset register accessions, including data flow mapping, procurement due diligence, reviews and reporting
• Assist in embedding IG compliance across the organisation.
• Undertake spot checks in relation to IG compliance
• Manage the IG compliance platform for information assets
• Support the development of information asset management practice
• Manage IG compliance returns and report on progress towards targets
• Co‑ordinate with the IS Team on all IG compliance matters
• Support the IS team with respective workflows
• Manage the IG team action/task trackers and co‑ordinate the timely delivery of work.
• Lead on Trust IG training outcome monitoring, provide specialist knowledge, advice and training on compliance elements of data protection, information rights, confidentiality and information security.
• Deliver Data Security Awareness and IG Compliance training sessions to the organisation where required
• Undertake walk‑about visits in relation to information governance
• Deputise for the IG Manager as and when required.
• Support the management of the IG department's risk register
• Support the IG secretarial function including arranging meetings, minuting and note taking.
• Support the IG team with any other admin and support as required
• Supervise the IG apprentice.

MAIN RESPONSIBILITIES

• Act as the first point of contact for Information Governance enquiries, some of which will be of a confidential nature, referring enquirers onward where appropriate.
• Lead on the receipt and triage of IG incidents, escalating to senior managers as indicated.
• Provide guidance and advice to Trust teams and senior management on a wide range of complex information Governance compliance areas and elevate as required to enhance delivery of quality patient care, teaching, and research.
• Assist with and co‑ordinate the production, collation and systematic returns and recording of evidence to support compliance with the Data Security & Protection Toolkit.
• Provide the analysis, validation and quality assurance of DSPT evidence, including progress and outcome reports that include thematic and trend analyses, with commentary and issue escalation to various committees up to and including the Management Executive.
• Manage and co‑ordinate the IG Team's action/task trackers ensuring the timely delivery of work, escalating issues to the Head of IG where appropriate.
• Promote and raise staff awareness of IG best practice by coordinating with other team members to plan, organise and deliver compliance training programmes to staff at all levels of the organisation including senior management. This may include staff induction, mandatory training – including face to face and e‑learning – and ad hoc training.
• Create and maintain dashboards and performance reports (including trends, thematic analysis, commentary and highlighting issues) against key performance indicators evidencing IG/IS compliance and progress, and highlighting issues to the SIRO, Head of Information Governance, Information Governance Committee, and senior management including Management Executive.
• Assist the IG team in ensuring policies, procedures and learning materials are updated and maintained to high standards of practice.
• Co‑ordinate in the identification of information data flows and thus identifying information asset ownership across the Trust. Maintain mapping database, identifying, recording and assisting in the risk assessment of the Trust's data flows, as part of a quarterly review cycle to be reported at the Information Governance Committee.
• Administer the Trust's Information Asset management process and follow‑up with where reviews are indicated to ensure documentation is up to date.
• Plan, coordinate, and conduct IG spot checks of clinical and corporate departments for all Trust sites, and provide written feedback detailing any issues found and appropriate actions to the relevant Service Managers and others.
• Maintain a log of IG and Caldicott enquiries and keep the team's knowledge management database up to date.
• Support the team with IG incident investigations where required.
• Monitor and update the IG intranet pages.
• Day‑to‑day responsibilities will also include organising logistical arrangements for events, briefings, meetings, and workshops and ensuring the team has up‑to‑date and effective systems and processes to assist in the delivery of their work.
• Co‑ordinate IG risk assessments and reviews, including Data Protection Impact Assessments for new and existing systems/processes involving processing of personal data and organise meetings as appropriate.
• Plan, organise and coordinate the DSPT Working Group meetings. Prepare, collate and distribute meeting papers, and take notes.
• Attend meetings on behalf of the Information Governance team as required.
• Work to a high level of accuracy, autonomously and without direct supervision, while reporting and being accountable to management. This requires creativity, proactivity, initiative and prioritising workload with conflicting deadlines.
• Travel to and from City Road to any Trust site to undertake work.

Person specification

Essential criteria

• First degree or equivalent experience of recent working in an Information Governance role in the public sector or similar
• Experience of managing information assets
• Knowledge of key legislation especially the Data Protection Act 2018
• Experience in preparing agendas, report writing and taking minutes
• Line management of staff
• Dealing with enquiries from the public

Desirable criteria

• Experience of working with the DSPT
• Experience of managing an information asset register
• Knowledge of the Freedom of Information Act
• Delivering training sessions to staff
• Experience of using information platforms to manage work
• Experience of risk analysis
• Experience of compliance assessment
• Supervision of staff
• Managing queries for a team and tracking actions

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under‑represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work‑life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at [e-mail].

https://www.moorfields.nhs.uk/work-for-us

Employer certification / accreditation badges

Documents to download

• Senior IG Officer JD and PS (PDF, 480.6KB)
• Staff Benefits (PDF, 865.7KB)
• MEH Privacy Notice (PDF, 138.0KB)