Senior Information Developer (Technical Author)

ARM; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

Arm Limited is seeking an Information Developer to join the Silicon Tech Comms team in Cambridge, UK. This role is essential in defining how users discover and adopt telemetry capabilities through effective content strategy and architecture.

The ideal candidate will work across various teams, ensuring a cohesive approach to documentation and user experience. Responsibilities include implementing content strategies and collaborating with engineers to enhance user interactions with telemetry technologies.

Qualifications

• Familiarity with user-centred content design and information architecture.
• Strong problem-solving skills with a pragmatic approach.
• Experience collaborating closely with hardware and software engineers.

Responsibilities

• Implement the content strategy and information experience for Arm Telemetry.
• Partner with engineers and product managers to understand user needs and shape content.
• Drive alignment across content and product teams.

Skills

User-centred content design

Information architecture

Problem-solving skills

Git-based workflows

Technical communications

Education

Relevant degree or post-grad qualification in Technical Communications

Job description

Job Overview

Are you passionate about creating exceptional content experiences and curious about how sophisticated technologies come together?

We are seeking a dedicated Information Developer to join our Silicon Tech Comms team. This captivating opportunity goes beyond creating documentation. You will define how users discover, understand, and adopt telemetry capabilities by bringing together content strategy and architecture, user experience, and tooling into a cohesive vision.

Working across engineering, product management, support, and user experience teams, you will help ensure that we all pull in the same direction to deliver a consistent and effective customer experience.

You will be joining a new collaborative team, shaping our vision of engaging content built using innovative approaches.

Responsibilities

• Implement the content strategy and information experience for Arm Telemetry.
• Partner with engineers, product managers, and domain experts to understand user needs and shape content that delivers measurable value.
• Drive alignment across content, tooling, and product teams, helping establish scalable structured content approaches that reduce duplication and improve consistency.
• Champion modern information development and AI-enabled documentation‑as‑code practices and mentor others through influence and technical leadership.
• Be comfortable and deliver in a fast‑moving engineering environment where requirements, priorities, and organizational structures continue to evolve.
• Work across architecture, hardware design, software, validation, product management, and leadership teams to gather information, reconcile differing viewpoints, and drive documentation efforts forward even when decisions are still being formed.

Key skills and competencies:

• Familiarity with user-centred content design, information architecture, and developer or customer experience.
• Comfortable working with docs‑as‑code and content tooling, including Git‑based workflows.
• Strong problem‑solving skills, with a pragmatic approach to explore technologies, investigate problems, and recommend improvements.
• Influence without direct authority across multiple teams and disciplines to balance user requirements and business objectives.
• Experience working closely with hardware and software engineers on complex technical topics.
• Have built relationships and credibility across technical and non‑technical teams.
• Have operated effectively with incomplete information and evolving requirements.

Nice to have:

• Experience in telemetry, performance analysis, or related domains.
• Awareness of Arm technologies, silicon, and software development ecosystems.
• Knowledge of structured authoring, componentised content models, and content reuse strategies.

You might have a relevant degree or post‑grad qualification — but it’s not crucial. We value strong experience in Technical Communications or Information Development just as much.

Most important is your ability to learn fast, grow in the role, and share your experience and knowledge with the team.

Reasonable Accommodations

We are committed to crafting an inclusive working environment. If you need any reasonable adjustments during the recruitment process or to perform the role, we will work with you to understand and support your needs.

In Return:

This role offers the opportunity to cultivate a strategic area of Arm's developer experience and influence how users interact with telemetry technologies across the ecosystem.

Additional Information

Please note this role does not meet the eligibility requirements for sponsorship, and therefore the successful candidate must have the right to work in the UK without relying on sponsorship by Arm.

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Equal Opportunities at Arm

Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.