Senior Implementation Specialist (Remote - UK)

Jobgether; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A partner company in learning technology is seeking a Senior Implementation Specialist in the United Kingdom. The successful candidate will lead enterprise-level implementations, serve as a strategic advisor to senior stakeholders, and drive complex technical integrations. Ideal applicants have over 5 years of experience in technical customer-facing roles and demonstrated expertise with LMS/LXP platforms. This position offers unlimited holiday, a flexible work environment, and health benefits.

Benefits

Unlimited holiday

Reduced workday every Friday

Flexible working hours

Birthday and Christmas off

Fully remote-friendly

Health Cash Back Plan

Employee Assistance Program

Cycle to Work Scheme

Qualifications

• 5+ years of experience in Solutions Consulting, Implementation, or technical customer-facing roles.
• Proven experience managing enterprise customer implementations with complex technical requirements.
• Hands-on expertise with LMS/LXP platforms, including configuration, adoption strategies, and integration.

Responsibilities

• Lead end-to-end implementations for mid-market and enterprise customers.
• Act as a strategic advisor to senior stakeholders.
• Drive complex technical integrations, including API connectivity and SSO setups.

Skills

Solutions Consulting

Implementation

Technical customer-facing roles

Problem-solving

Communication with C-level clients

Leadership and mentoring

Tools

LMS/LXP platforms

API connectivity

SSO setups

HRIS sync

Job description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Implementation Specialist in the United Kingdom.

We are seeking a proactive and experienced Senior Implementation Specialist to lead high-value, enterprise-level implementations in a fast-growing, innovative learning technology environment. In this role, you will manage complex projects from discovery through to delivery, ensuring that each implementation aligns with customer objectives and drives measurable impact. You will act as a trusted advisor to senior stakeholders, collaborating with cross-functional teams including Product, Engineering, and Customer Success. This position offers the opportunity to influence best practices, streamline processes, and mentor other team members while delivering solutions that enhance customer adoption and satisfaction. Your contributions will directly impact the success of large-scale clients and the broader implementation team.

Accountabilities

• Lead end-to-end implementations for mid-market and enterprise customers, ensuring alignment with business objectives and project success.
• Act as a strategic advisor to senior stakeholders, providing guidance on platform adoption, utilization, and long-term value.
• Drive complex technical integrations, including API connectivity, SSO setups, HRIS user sync, and data migrations.
• Identify opportunities to optimize and standardize implementation processes, contributing to documentation, training, and team knowledge sharing.
• Mentor and coach junior and mid-level implementation specialists, supporting their professional growth and enhancing team consistency.
• Collaborate cross-functionally with Product, Engineering, Sales, and Customer Success teams to represent customer needs and influence product improvements.
• Stay updated on industry trends, competitor offerings, and best practices, providing insights that inform implementation strategies.

Qualifications

• 5+ years of experience in Solutions Consulting, Implementation, or technical customer-facing roles.
• Proven experience managing enterprise customer implementations with complex technical requirements.
• Hands‑on expertise with LMS/LXP platforms, including configuration, adoption strategies, and integration.
• Strong technical integration skills, including SSO setup, HRIS sync, and API connectivity.
• Experience delivering both virtual and in-person training sessions.
• Excellent communication skills with senior stakeholders and C‑level clients.
• Strong problem‑solving abilities, proactive mindset, and solution‑focused approach.
• Leadership and mentoring experience within cross‑functional teams.
• Desirable: experience across multiple sectors, curiosity for new technology, and ability to quickly learn new platforms.

Benefits & Perks

• Unlimited holiday to support work‑life balance.
• Reduced workday every Friday (10:00–15:00) with no internal meetings.
• Flexible working hours within core hours (10:00–16:00).
• Birthday and Christmas off, including festive shutdown between Christmas and New Year.
• Fully remote‑friendly with the option to work from anywhere (4 weeks per year).
• Health Cash Back Plan with comprehensive coverage.
• Employee Assistance Program for confidential support.
• Financial support programs and salary sacrifice options for pensions and tech.
• Death in service coverage (4x annual salary).
• Cycle to Work Scheme and other lifestyle perks, including discounts through national and local programs.

Thank you for your interest!