Senior ICT Technician - Graveney School

Richmond and Wandsworth Councils; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local educational institution in South West London seeks an ICT Technician to provide technical support across multiple buildings. Ideal candidates should have extensive knowledge of Windows packages and excellent communication skills. Experience in an educational environment is desirable. The position offers opportunities for professional development in a collaborative environment.

Qualifications

• Experience of providing technical support to a range of users with diverse equipment.
• Experience of working in an educational setting is desirable.

Responsibilities

• Provide technical support to users across multiple buildings, resolving queries.
• Offer remote and in-person support to Trust Primary Schools when necessary.

Skills

Extensive knowledge of Windows packages, including Microsoft Office

Excellent communication skills

Job description

Overview

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Would you like the opportunity to work as part of a team of highly experienced and ambitious colleagues? Graveney is an extremely popular and successful 11-18 School, situated in South West London, SW17 with the benefit of being situated in beautiful campus style surroundings with excellent facilities and a warm community atmosphere. We have a commitment to providing the best opportunities to all students and to developing the professional skills and career opportunities of our staff, within a supportive and collaborative environment.

We are looking for an ICT Technician who will have had experience of providing technical support to a range of users with a range of different equipment. This will include general trouble-shooting as well as resolving both simple and more complex queries from staff and pupils alike who work in many different buildings within our large campus. The role may also include providing remote/in-person support to both our Trust Primary Schools when necessary. The successful applicant must have extensive knowledge of Windows packages, including Microsoft Office, and will be an excellent communicator. Experience of working in an educational setting, whilst not essential, would be desirable.

Responsibilities

• Provide technical support to a range of users with diverse equipment across multiple buildings on a large campus, including general troubleshooting and resolving both basic and complex queries.
• Offer remote and in-person support to Trust Primary Schools when necessary.
• Utilise extensive knowledge of Windows packages, including Microsoft Office, to assist users.

Qualifications

• Extensive knowledge of Windows packages, including Microsoft Office.
• Excellent communication skills.
• Experience of working in an educational setting would be desirable but is not essential.

Equality, Diversity & Inclusion

We warmly welcome and encourage applicants from minority groups to apply for our vacancies. In accordance with Graveney Trusts commitment to Equality, Diversity and Inclusion, applicants must complete both Part 1 and Part 2 of the application forms attached with this advert in order to be considered for shortlisting. Applicants who submit only one single part of the application form will not be processed.

Application Information

An information pack, including a Job Description and Person Specification can be downloaded below. Alternatively, further information for candidates, application form and job description, can be found at https://www.graveney.org/Recruitment/.

Electronic applications to be returned to [e-mail].

Closing date: 15 June 2023 (at noon). Interviews: weeks commencing 19 and 26 June 2023. Applications will be reviewed and shortlisted as they are received. The Trust reserves the right to close the advert at any time.

Safeguarding & Additional Information

Graveney Trust is committed to safeguarding and ensuring the well-being and safety of staff and students. We will carry out Enhanced DBS checks for all appointments and will adhere to rigorous pre-recruitment checks. This post is subject to an enhanced DBS check.

Please note that we do not accept CVs and no agencies.

Graveney School (Graveney School is part of Graveney Trust), Welham Road, Tooting, London, SW17 9BU. Tel: [phone]. Website: www.graveney.org. Principal: Cynthia Rickman.

Richmond and Wandsworth Councils