Senior HR Business Partner

BBC; Birmingham; Hybrid; GBP 86,000 - 90,000; Full time

Job summary

A leading media organization is seeking a Senior HR Business Partner to lead the HR advisory team based in the UK. You will influence the HR operating model while driving continuous improvement and building a high-performance culture. The ideal candidate will have proven business partnering experience and strong stakeholder management skills, along with excellent analytical capabilities. This role offers a competitive salary in a hybrid working environment.

Qualifications

• Proven experience in business partnering within a complex matrixed organisation.
• A strong track record of leading teams in a centralised model and building a high-performance culture.
• Strong analytical skills with experience using HR data and external insights to inform strategy.

Responsibilities

• Be a key architect of our evolving HR operating model.
• Lead and develop high-performing HR operational teams.
• Drive continuous improvement and service excellence.

Skills

Business partnering

Team leadership

Stakeholder management

Continuous improvement

Analytical skills

Conflict resolution

Job description

JOB DETAILS

JOB BAND: F
CONTRACT TYPE: Permanent
DEPARTMENT: BBC HR
LOCATION: Birmingham Hybrid
PROPOSED SALARY RANGE: 86900 - 90000 depending on relevant skills knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
Were happy to discuss flexible working. If youd like to please indicate your preference in the application though theres no obligation to do so now. Flexible working will be part of the discussion at offer stage.

Purpose of the role

Were looking for a Senior HR Business Partner to lead our centralised advisory team who serve our employees based in the UK. Reporting into the Head of HR you will lead a team made up of HR Advisers Senior HR Advisers HR Specialists and Associate HR Business Partners. This team partners closely with Divisional colleagues to drive people strategies that help achieve business goals and deliver real value to our audience.

Why join the team

This is a chance to lead and influence a core part of our HR operating model. Youll be at the heart of how we deliver value through people helping shape the future of our organisation and the careers of those within it.

Your key responsibilities and impact

• Be a key architect of our evolving HR operating model helping shape how we deliver people support across the organisation.
• Lead and develop high-performing HR operational teams delivering frontline and specialist support to line managers and staff across the BBC.
• Drive continuous improvement and service excellence challenging the status quo ensuring processes systems and technologies are fit for purpose and continuously improved to exceed service level agreements and KPIs.
• Champion integration across the HR function working closely with Divisional Business Partners and the wider People Services leadership team to deliver a cohesive high-impact HR service.
• Embed a culture of performance and engagement developing leadership capability and fostering an inclusive agile and future-ready workforce.
• Influence strategic direction translating organisational goals into practical delivery and ensuring HR remains responsive to evolving business needs.
• Strengthen governance and compliance enhancing controls and procedures to ensure robust service delivery.
• Represent People Services and HR at senior levels building trusted relationships across the BBC and externally and acting as a visible advocate for People Services.
• Embedding consistency strengthening hand-offs and ensuring HR is positioned as a strategic enabler.
• Using data and external insights to shape decision making.

Your skills and experience

Essential criteria

• Proven experience in business partnering within a complex matrixed organisation.
• A strong track record of leading teams in a centralised model and building a high-performance culture.
• A strategic proactive and collaborative mindset with a focus on delivering outcomes that matter.
• Excellent stakeholder management skills with the ability to influence and collaborate at all levels.
• Strong track record of driving continuous improvement in HR service delivery including process optimisation and technology enablement.
• Experience in setting and exceeding service level agreements (SLAs) and key performance indicators (KPIs). 
• Experience in navigating complex governance structures and aligning centralised services with divisional needs.
• Experience fostering a culture of coaching feedback and professional growth
• Strong analytical skills with experience using HR data and external insights to inform strategy and improve service delivery.
• Skilled in managing expectations and resolving conflicts in a high‑pressure environment

Before your start date you may need to disclose any unspent convictions or police charges in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.