Senior HR Advisor (Fixed-Term - 12 Months)

Dentsu Aegis Network Ltd.

City of Westminster

Hybrid

GBP 45,000 - 65,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Private Medical Insurance

Gym access

Flexible bank-holiday swaps

Life assurance

Income protection

Wellbeing days

Volunteering time

Retail discounts

Financial education tools

Extended sickness leave

Job summary

Dentsu Aegis Network Ltd. is seeking a Senior HR Advisor to partner with CXM (Merkle) leaders across the employee lifecycle. You will own complex ER cases and drive HR projects to support the UK CXM People Plan.

Based in London, this 12-month maternity cover is offered on a hybrid basis with a strong focus on data-driven HR delivery and stakeholder coaching for senior leaders.

Qualifications

Significant experience in an HR Advisory role with ownership of complex ER matters.
Solid understanding of HR centre of excellence processes and business acumen.
Proactive, analytical, and able to drive change in a fast-paced environment.
Strong judgement, collaboration, and problem-solving abilities.
CIPD qualification or equivalent; working towards CIPD Level 7.

Responsibilities

Act as senior point of expertise for People Leaders on HR matters.
Lead complex ER cases and provide guidance on performance, disciplinaries and grievances.
Partner with HR function to deliver high-quality HR service and projects.
Leverage data insights to diagnose trends and inform decisions with CXM HR Team.
Deliver training for business stakeholders in-person and online.

Skills

ER management

Stakeholder coaching

Data analytics

Excel skills

HR generalist

Education

CIPD qualification

Pursuing CIPD Level 7

Job description

About this role

The Senior HR Advisor will partner closely with People Leaders across the CXM (Merkle) Practice Area, providing trusted expertise throughout the employee lifecycle, leading on complex employee relations (ER) cases, and driving the delivery of HR projects. This role is a key strategic enabler and will have a significant impact on the delivery of the UK CXM People Plan. Reporting to the Senior HR Business Partner, the Senior HR Advisor will take ownership of key HR initiatives, lead cyclical people processes, and act as a senior point of guidance within the service line. This role will report to our Senior HR Business Partner, the contract is 12 months.

What you’ll do

Act as a senior point of expertise for People Leaders, providing timely, professional second-line guidance across the full spectrum of people matters.
Partner collaboratively with all areas of the HR function to deliver a seamless, high-quality HR service.
Support the Practice Area and Senior HR Business Partner by leading and contributing to key projects, implementing new HR initiatives, and addressing strategic people challenges.
Leverage data insights and people metrics to diagnose trends, shape recommendations, and inform decision-making in partnership with the CXM HR Team.
Lead on complex Employee Relations cases and provide expert advice to People Leaders across performance management, disciplinaries, grievances, and capability issues.
Build trusted, influential relationships across the business, using data such as performance, engagement, absence, and retention to drive improved people and business outcomes.
Own the delivery of HR projects, ensuring outputs are delivered on time, within scope and budget, and contribute positively to colleague engagement.
Create and deliver training for business stakeholders, this will be a combination of in-person and online facilitation.
Provide second-line support for escalated HR queries from the HR Operations team, ensuring clarity, consistency, and appropriate escalation to the HR Business Partner or HR Director where required.
Line management of HR Advisor within immediate team.

Qualifications

Significant experience in an HR Advisory/Senior HR Advisory role, including ownership of complex employee relations matters and coaching senior stakeholders.
Solid understanding of key HR centre of excellence processes, including Talent Development, Engagement, Reward and Benefits. Demonstrates strong business acumen with the confidence and initiative to identify opportunities and drive positive change.
Thrives in fast-paced environments, delivering proactive, timely and effective HR support.
Applies sound judgement, intellectual agility and a collaborative approach to problem solving.
Strong analytical capability, including advanced Excel skills and the ability to interpret and derive insights from data.
Well-rounded HR generalist with experience across the full employee lifecycle.
Passionate about people engagement, confident and pragmatic in building relationships.
CIPD Level qualified, working towards CIPD Level 7, or equivalent experience.
Previous People management experience or a demonstrable ability to coach and develop others.

What success looks like

Trusted HR partner to CXM (Merkle) leaders.
Effective management of complex ER activity.
Successful delivery of key People Plan initiatives.
Positive stakeholder feedback and engagement outcomes.
Development and support of the HR Advisor.

Make an impact as a Senior HR Advisor at dentsu, leading complex employee relations and strategic people initiatives across our CXM (Merkle) business. Dentsu is an integrated growth and transformation partner to the world’s leading organisations. Founded in 1901 in Tokyo, Japan, and now operating in approximately 120 countries and regions, we bring together the power of a global network of leadership brands to deliver impactful, end-to-end growth solutions.

Through our client promise, Innovating to Impact, we drive growth through integrated services across Media, Customer Experience Management (CXM), and Creative. Our business transformation (BX) mindset, combined with a focus on experience transformation (EX), drives sustainable growth for brands, people, and society. Our commitment to innovation, collaboration, and diversity enables us to continuously evolve, pushing boundaries while delivering measurable impact in a fast-changing world.

Inclusion and Diversity At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

Benefits