Senior HR Advisor (6 month FTC)

OCS Group Limited; Ipswich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Senior HR Advisor to provide expert guidance on Employee Relations matters. This pivotal role involves managing complex cases, coaching managers, and supporting organizational change processes. Ideal candidates will have Employee Relations experience and be CIPD qualified or working towards it. The company is committed to nurturing a supportive workplace with a strong emphasis on colleague engagement and development.

Benefits

Free coffee and hot drinks

Replenishable fruit basket

OCS Academy personal development resources

Qualifications

• Experience working within Employee Relations/ Employment Legal.
• Ability to manage complex employee relations cases.
• Experience in shared service HR delivery is desirable.

Responsibilities

• Act as the primary point of contact for complex employee relations cases.
• Coach and advise managers on handling sensitive people matters.
• Lead investigations into employee relations issues.
• Monitor and analyse ER case trends to inform HR strategy.

Skills

Employee Relations expertise

Coaching and advising

Analytical skills

Self-motivated

Education

L5 CIPD or working towards

Tools

Case Management Tool

Job description

We are seeking an experienced and proactive Senior HR Advisor with a strong background in Employee Relations (ER) to join our dynamic HR team. This role is pivotal in providing expert guidance and support on a broad range of ER matters, ensuring legal compliance, consistency, and best practice across the organisation.

• Act as the primary point of contact for complex employee relations cases, including disciplinary, grievance, capability, and absence management.
• Coach and advise managers on handling sensitive people matters in line with HR policy and employment legislation.
• Lead or support investigations into ER issues, ensuring thorough, fair, and timely resolution.
• Partner with senior managers and stakeholders to identify and mitigate ER risks.
• Support organisational change processes including restructures, TUPE, and redundancy consultations.
• Monitor and analyse ER case trends to inform HR strategy and policy development.
• Contribute to the development and delivery of ER-related training to line managers.
• Keep up to date with changes in employment law and ensure HR practices reflect legal and regulatory requirements.
• Support the implementation of HR initiatives and projects as needed, particularly those that impact employee engagement and workplace culture.
• L5 CIPD or working towards.
• Experience working within Employee Relations/ Employment Legal.
• Self-motivated and able to work effectively in a fast-paced environment.
• Experience of working within a shared service HR delivery is desirable.
• Experience utilising a Case Management Tool.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated. Our Catering team offers breakfast and lunch services at our Ipswich head office, along with free coffee, hot chocolates and a replenishable fruit basket. We believe in investing in our colleague's futures. The OCS Academy provides a range of courses and resources that will allow you to grow your personal skills and advance your career.