Senior HR Advisor

Bluecrest Wellness; Worthing; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Hybrid working

Annual bonus

Pension & benefits

Learning & development opportunities

Home office allowance

Job summary

Bluecrest Wellness in Worthing, West Sussex, is seeking a Senior HR Advisor to partner with managers and staff on employee relations, policy development and people-focused projects. The role requires sound judgement, practical advice and confidence navigating challenging conversations to support a positive, high-performing workplace culture.

You'll lead complex casework, support organisational change, and drive HR initiatives with the HR Manager.

Qualifications

• Substantial experience in an HR Advisor role (or equivalent generalist HR role).
• Experience managing complex employee relations casework and investigations.
• CIPD Level 5 qualification (or significant demonstrable experience in a generalist HR role).

Responsibilities

• Provide expert advice on employee relations cases, ensuring fair, consistent, and lawful outcomes.
• Respond to HR queries, providing clear, practical, and timely advice.
• Work with the HR Manager to negotiate terms and conditions of employment with employees, and lead consultations on changes to contractual terms.
• Advise and support line managers to manage long-term sickness absence and ill health capability cases confidently and in line with policy.
• Provide people management and development support to line managers, including coaching/training on employee relations and performance management.
• Provide day-to-day guidance, coaching/training and, where applicable, line management to more junior members of the HR team.
• Lead the planning and delivery of key HR projects, with oversight from the HR Manager.
• Lead and support restructures and organisational change, including consultation, selection processes, documentation, and communication with affected employees.
• Support HR and office administration functions to deliver a high level of service for employees and prospective candidates.
• Lead or contribute to the continuous improvement of HR systems and practices.
• Provide advice and assistance on policies, procedures, employment legislation, and contractual terms.
• Use the HRIS for HR administration, onboarding, and monthly reporting, and use people data to produce other reports and insights that support decision-making.
• Lead, advise, and provide guidance to line managers on employee relations casework across the whole lifecycle.
• Analyse employee relations and absence data to identify trends, and report insights to the HR Manager.
• Draft, review, and update HR policies and procedures in line with current legislation and good practice.
• Maintain accurate HR records and evidence to support inspections and audits.

Skills

Employee relations

Policy development

People management

UK employment law

Communication skills

Coaching

Change management

Data reporting

Education

CIPD Level 5

Tools

HRIS

Job description

Worthing, West Sussex - Hybrid (up to 3-days per week in the office)

Full time, Permanent

£40,000 per year plus a £3,000 per Anum performance based bonus (paid annually) and various company benefits

People are at the heart of everything we do, and so is this role.

As our Senior HR Advisor, you'll be a trusted partner to managers and employees, helping to navigate everything from complex employee relations matters and organisational change to policy development and people-focused projects. You'll bring sound judgement, practical advice, and the confidence to support managers through some of their most important and challenging conversations.

This is a fantastic opportunity for an experienced HR professional who enjoys variety, values autonomy, and wants to play an active role in shaping a positive and high-performing workplace culture.

Your Growth, Wellbeing & Rewards*

• Balance & Support: We help you find balance with annual leave that grows with your service, a supportive Company Sick Pay Scheme, and enhanced family leave to give you time when it matters most.
• Learning & Development: We invest in your growth with Apprenticeship Schemes, clear career pathways, our Bluecrest Academy for Aspiring Managers, and a dedicated Leadership Development Programme - all supported by a 24/7 Learning Library accessible to everyone.
• Financial & Lifestyle: We support your financial wellbeing and lifestyle with a salaryexchange pension, an Employee Charity Sponsorship Scheme, retail and leisure discounts, and a homeoffice allowance. You'll also get Sophos @Home protection and access to our Employee Assistance Programme for everyday support.
• Health & Wellbeing: We prioritise your health and wellbeing with discounted gym membership, our Cycle to Work scheme, four free health assessments each year for you, your family or friends, plus 50% off additional health tests. You'll also have the reassurance of life insurance as part of your package.
• After qualifying period & subject to terms and conditions and/or eligibility.

What Your Day-to-day Will Look Like

• Provide expert advice and support on employee relations cases, ensuring fair, consistent, and lawful outcomes through pragmatic, commercially minded judgement
• Respond to HR queries, providing clear, practical, and timely advice
• Work with the HR Manager to negotiate terms and conditions of employment with employees, and lead consultations on changes to contractual terms
• Advise and support line managers to manage long-term sickness absence and ill health capability cases confidently and in line with policy, working with employees and Occupational Health to support return to work and reasonable adjustments
• Provide people management and development support to line managers, including coaching/training on employee relations and performance management
• Provide day-to-day guidance, coaching/training and, where applicable, line management to more junior members of the HR team, supporting their development and quality assuring their casework
• Act as a senior point of escalation within the HR team for complex or high-risk cases, and deputise for the HR Manager as required
• Lead the planning and delivery of key HR projects, with oversight from the HR Manager
• Lead and support restructures and organisational change, including consultation, selection processes, documentation, and communication with affected employees, and support managers and employees through the change process
• Support the HR and office administration functions to deliver a high level of service for employees and prospective candidates, including maintaining accurate employee records and documentation
• Lead or contribute to the continuous improvement of HR systems and practices
• Provide advice and assistance on policies, procedures, employment legislation, and contractual terms
• Use the HRIS for HR administration, onboarding, and monthly reporting, and use people data to produce other reports and insights that support decision-making
• Lead, advise, and provide guidance to line managers on employee relations casework, across the whole employee lifecycle, from joining through to exit, independently managing complex cases and escalating only the most sensitive or high-risk matters to the HR Manager
• Analyse employee relations and absence data to identify trends, and report insights and recommendations to the HR Manager
• Draft, review, and update HR policies and procedures in line with current legislation and good practice, recommending and implementing improvements where appropriate
• Maintain accurate HR records and evidence to support CQC inspections, internal audits, and quality assurance
• This list of duties is not exhaustive, and the post holder may be required to undertake other reasonable duties comparable with the role as directed by management.

What You Can Bring To The Team

• Good working knowledge of UK Employment Law and employee relations best practice, including recent and forthcoming changes under the Employment Rights Act 2025
• Substantial experience in an HR Advisor role (or equivalent generalist HR role)
• Management experience (such as line managing, supervising or mentoring others), or demonstrable experience of stepping up into a management role, for example by deputising, leading projects, coaching, and training colleagues
• Proven experience of independently managing complex employee relations casework, including but not limited to investigations, grievances, hearings, appeal hearings, changes to terms and conditions, flexible working, performance management, absence management (including long-term absence and ill health capability), restructure or redundancy consultation, and exposure to ACAS early conciliation
• Experience of drafting, reviewing, and updating HR policies and procedures
• Experience of leading and supporting organisational change and delivering HR projects
• CIPD Level 5 qualification (or equivalent), or significant demonstrable experience in a generalist HR role
• Knowledge of the regulatory requirements of a CQC-regulated setting, particularly those relating to recruitment, employment checks, training, and record keeping is desirable
• Excellent communication skills, both verbal and written, with the ability to build rapport, come across confidently, challenge appropriately, and influence commercially and legally compliant outcomes
• Ability to influence, coach, and build credible relationships with managers at all levels
• Pragmatic and commercially minded, balancing legal risk with business needs
• An ability to maintain confidentiality and act with discretion and diplomacy is crucial
• Self-motivated and able to work on own initiative or as part of a team
• Excellent active listening, negotiation, and presentation skills
• Excellent organisational skills and attention to detail, with the ability to manage competing priorities
• Please note: All roles at Bluecrest Wellness will require a satisfactory criminal record check as part of our onboarding process

Everyone is Welcome

We're committed to treating everyone with dignity, respect and equality. Guided by diversity, equity and inclusion, we make decisions based on merit, role requirements and business needs. We value diverse perspectives and create an environment where everyone feels they belong and can thrive.

Other Info

• Please note that this role is exempt from the provisions of Section 4(2) of the Rehabilitation of Offenders Act 1974 (Exceptions) (Amendment) Orders 1975 and 2001. As such, all convictions, cautions, and bind-overs-including those considered 'spent' must be disclosed as part of the application process.
• We kindly ask recruitment agencies not to contact us regarding this vacancy. We are committed to managing our recruitment directly.
• Any personal information you provide will be handled in accordance with our company's Privacy Policy.
• Please be aware that we are currently unable to offer visa sponsorship for this position.