Senior HR Advisor

Atos; Birmingham; Hybrid; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Pension Scheme - contributions matched

Private medical cover

Income Protection

Life Assurance

25 days paid leave + National Holidays

Flex benefits program

Job summary

Atos in Birmingham is seeking a Senior HR Advisor to provide expert guidance to managers and employees on employee relations matters and ensure compliant practices in a complex environment.

You will coach managers through investigations, support casework from enquiry to resolution, and promote early informal resolutions while maintaining high standards of confidentiality and accuracy.

Qualifications

• Proven experience in an HR or employee relations advisory role with knowledge of UK employment law.
• Strong case management, communication, and influencing skills.
• Strong organizational skills with high confidentiality and professionalism.
• Proficient with HR systems and Microsoft Office tools for record-keeping and reporting.

Responsibilities

• Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working.
• Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, confidentiality, and compliance with policy and employment law.
• Coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters and documentation.
• Promote early informal resolutions and effective conversations, mediation, and problem-solving approaches.
• Interpret and apply employment policies, procedures, and terms and conditions accurately.
• Collaborate with HR colleagues, leaders, trade unions or representatives, occupational health, and external advisers as required.
• Monitor trends, identify risks, and suggest improvements to policy and manager capability.
• Support organizational change activities and employee communications in line with requirements.
• Maintain accurate, confidential records and produce reports on activity and trends.
• Contribute to policy development, templates, and training materials.

Skills

UK employment law

Case management

Communication

Interpersonal skills

Confidentiality

Education

CIPD qualification (desirable)

Tools

Microsoft Office

Job description

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Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 54,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris.

About the Role

The Senior HR Advisor will provide expert guidance and practical support to managers and employees on a broad range of people’s matters. The role helps maintain fair, consistent, and legally compliant employment practices while supporting a positive workplace culture, effective case management, and early resolution of issues where possible.

Responsibilities

• Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working.
• Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, consistency, confidentiality, and compliance with policy and employment law.
• Guide and coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters, outcome documentation, and case records.
• Promote early and informal resolutions where appropriate, including coaching managers on effective conversations, mediation, and problem-solving approaches.
• Interpret and apply employment policies, procedures, and terms and conditions accurately and consistently.
• Work collaboratively with HR colleagues, leaders, trade union or employee representatives, occupational health, and external advisers where required.
• Monitor trends in casework, identify risks or recurring themes, and recommend proactive improvements to policy, process, and manager capability.
• Support organizational change activity, consultation processes, and employee communications in line with legal and organizational requirements.
• Maintain accurate, confidential records and produce reports on employee relations activity, outcomes, and trends.
• Contribute to the review and development of employee relations policies, templates, guidance, and training materials.

Skills we can’t do without

• Proven experience in an HR or employee relations advisory role; sound knowledge of UK employment law and HR best practice.
• Strong case management skills with the ability to handle sensitive matters objectively and professionally; excellent communication, interpersonal, and influencing skills; ability to build credibility with managers, employees, and stakeholders at all levels.
• Strong organizational skills with the ability to manage competing priorities and deadlines; good judgement, attention to detail, and a solution-focused approach; high level of confidentiality, integrity, and professionalism.
• Competent in using HR systems and Microsoft Office tools for record-keeping and reporting.

Qualifications and Desirable Experience

• CIPD qualification or working towards CIPD accreditation is desirable.
• Experience of supporting formal hearings, appeals, consultation processes, and complex casework is desirable.
• Experience of working with trade unions or employee representatives is beneficial.
• Experience in policy development, manager coaching, and reporting on employee relations data is advantageous.

What We Offer

• People-first culture – Join a collaborative, international environment where respect, inclusion, and teamwork are part of everyday work. We value initiative, accountability, and a strong customer‑focused mindset.
• Winning behaviors – We encourage innovation, continuous improvement, and ownership. Our teams are empowered to make an impact, challenge ideas, and celebrate success together.
• Career development opportunities – Grow with us through ongoing learning, professional development programs, mentoring, and opportunities for internal mobility and career progression.
• Flexible hybrid working – Benefit from a modern hybrid work model that supports both collaboration and flexibility, helping you maintain a healthy work‑life balance.

Location: Birmingham (Hybrid), 3–4 office days per week

Additional requirements: Candidates must be eligible to obtain and maintain BPSS clearance.

• Pension Scheme - contributions matched up to 10%
• Private medical cover
• Income Protection
• Life Assurance
• 25 days paid leave + National Holidays
• Flex benefits program

Diversity, Equity & Inclusion

At Atos, we want everyone to feel confident and supported throughout the recruitment process. As a proud signatory of the Armed Forces Covenant, Employers Domestic Abuse Covenant (EDAC) and Care Leaver Covenant, we welcome applications from individuals from all backgrounds and life experiences.

As a Disability Confident Leader, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you require any reasonable adjustments during the recruitment process, please let us know and we will ensure the appropriate support is in place.

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