Senior HR Administrator

Ideal Personnel & Recruitment Solutions Limited; Bedford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Senior HR Administrator in Bedford. This full-time role involves providing high-quality administrative support across core HR functions, including employee relations and compliance. Candidates should have experience in HR administration and preferably be working towards a CIPD qualification. The position is office-based, requiring excellent communication and organizational skills.

Qualifications

• Proven experience in HR administration, ideally with exposure to employee relations casework.
• Highly organised with the ability to manage multiple priorities in a busy environment.
• Professional, discreet, and confident in handling sensitive information.

Responsibilities

• Support HR Business Partners with the administration of formal ER cases.
• Maintain ER records and trackers ensuring compliance with company policies.
• Prepare reports to monitor ER activity and outcomes.
• Manage onboarding and compliance checks.
• Coordinate family leave processes.
• Provide cover for the HR Administrator during absence.

Skills

HR administration experience

Understanding of UK employment law

Excellent written communication skills

Proficient in Microsoft Office

Strong interpersonal skills

Education

CIPD qualification

Tools

HR systems

Job description

Our client has a permanent, full-time position for a Senior HR Administrator to join their team. In this role, you'll provide high-quality administrative support across all core HR functions, with a particular emphasis on employee relations, compliance, and family leave. You'll work closely with HR Business Partners and the HR Manager to ensure accuracy, consistency, and compliance in all HR processes — helping to create a smooth and positive employee experience. The role is fully office based.

The role:

• Supporting HR Business Partners and the ER Partner with the administration of formal ER cases, including preparing investigation packs, drafting letters, and maintaining accurate case documentation.
• Maintaining and updating ER records and trackers, ensuring compliance with company policies and GDPR.
• Preparing reports and summaries to monitor ER activity and outcomes.
• Managing onboarding and compliance checks, including induction, right-to-work documentation, and probation tracking.
• Coordinating family leave processes, ensuring all maternity, paternity, and shared parental leave documentation and dates are recorded accurately.
• Collaborating with Payroll to process overpayment letters and pay-related changes.
• Providing cover for the HR Administrator during absence, including issuing contracts and processing leavers.
• Supporting continuous improvement of HR and ER administrative processes to enhance efficiency and consistency.

Requirements:

• To possess or be working towards a CIPD qualification
• Proven experience in HR administration, ideally with exposure to employee relations casework.
• Good understanding of UK employment law and HR processes.
• Excellent written communication skills with strong attention to detail.
• Highly organised with the ability to manage multiple priorities in a busy environment.
• Professional, discreet, and confident in handling sensitive information.
• Proficient in Microsoft Office (Word, Excel, Outlook); experience using HR systems is desirable.
• Strong interpersonal skills and a collaborative approach.

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.