Senior Housing Needs Practitioner

Haringey Jobs London; City Of London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A local government organization in London is seeking a Senior Housing Needs Practitioner. This role involves managing a caseload and supervising the casework of Housing Needs Officers. Candidates should possess a strong understanding of housing legislation and demonstrate a proactive approach to preventing homelessness. The position offers a diverse benefits package and a chance to make a significant difference in the community.

Benefits

Leave entitlement up to 31 days + bank holidays

Health and wellbeing support

Local government pension scheme

Discount schemes across leisure and culture

Qualifications

• Strong grasp of the Housing Act 1996 (Parts VI and VII) and the Homelessness Reduction Act.
• Experience in providing casework supervision to Housing Needs Officers.
• Ability to deliver person-centred, effective, and empowering housing services.

Responsibilities

• Hold a caseload and supervise casework of Housing Needs Officers.
• Support Housing Needs Team Managers in service delivery.
• Manage complex cases and ensure high standards of service delivery.

Skills

Knowledge of homelessness and housing legislation

Proactive, solution-focused approach

Leadership and supervision skills

Job description

Contract Terms

Contract Type: Full -Time, Permanent
Salary: PO3 £45,750 – £49,056 per annum
Interview: 4th & 5th December 2025
Closing Date: Sunday 23rd November 2025

About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

A Senior Housing Needs Practitioner works on highly complex activities. They are expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff.

As a Senior Housing Needs Practitioner, you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service; ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs.

We are a dynamic and dedicated service supporting individuals and families across the London Borough of Haringey who are experiencing homelessness or are at risk of becoming homeless. Our team is comprised of Admin Officers, Housing Needs Officers, Senior Housing Needs Practitioners, Housing Needs Managers, and the Head of Housing Needs. Together, we work collaboratively to deliver effective, person-centred support and achieve positive outcomes for those in need of our assistance.

About you

You are a knowledgeable and passionate housing professional with a strong grasp of homelessness and housing legislation, including the Housing Act 1996 (Parts VI and VII), the Homelessness Reduction Act, and other key statutory frameworks. You bring a proactive, solution-focused approach to supporting individuals and families at who home homeless or at risk of homelessness.

You will work closely with colleagues, partners, and the wider community to deliver housing services that are person-centred, effective, and empowering. You understand that preventing and relieving homelessness goes beyond housing—it’s about offering holistic advice that includes employment, welfare benefits, and access to wider support networks.

As a leader, you will provide casework supervision and guidance to Housing Needs Officers, helping them navigate complex and sensitive cases with confidence and care. You will also manage a pro-rata caseload of particularly complex cases, ensure high standards of service delivery, and demonstrate best practice in every interaction.

Your commitment to making a real difference in residents’ lives is at the heart of everything you do.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact [e-mail]