Senior Household Claims Handler

Red Dot Search UK Limited; Manchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading recruitment firm is looking for a Senior Household Claims Handler in Manchester. In this role, you will manage complex household claims from start to finish, guide junior handlers, and make key decisions on cover and settlement. The position includes benefits such as flexible working and support for industry qualifications. Candidates should have strong household claims experience, excellent communication, and solid organizational skills.

Benefits

Flexible working

Support for industry qualifications

Structured progression

Great benefits

Qualifications

• Experience handling household claims from start to finish.
• Ability to mentor junior handlers and guide quality checks.
• Excellent communication and negotiation skills.

Responsibilities

• Handling higher-complexity household claims.
• Making confident judgement calls on cover, liability, and settlement.
• Working closely with suppliers and loss adjusters.
• Helping strengthen claims processes and best practices.

Skills

Household claims handling experience

Strong technical understanding

Excellent communication skills

Negotiation skills

Confident decision-maker

Solid organisation

Job description

Senior Household Claims Handler Bolton 26,500- 30,000

Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team.

What you'll be doing

• Handling higher‑complexity household claims from start to finish.
• Making confident judgement calls on cover, liability, and settlement.
• Guiding junior handlers and supporting quality checks.
• Working closely with suppliers and loss adjusters.
• Helping strengthen claims processes and best practice.

What you need

• Household claims handling experience.
• Strong technical understanding and the ability to mentor others.
• Excellent communication and negotiation skills.
• Confident decision‑maker with solid organisation.

The offer

A supportive team, structured progression, flexible working, great benefits, and full backing for industry qualifications.

How to apply

Send your CV and we'll arrange a chat.

Apply now.