Senior Household Claims Handler

Red Dot Search; Bolton; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading recruitment agency is looking for a Senior Household Claims Handler in Bolton to handle higher-complexity claims. You will lead tricky cases, support junior handlers, and make confident decisions. The role offers flexibility, a supportive team environment, and opportunities for professional development. Candidates must have a strong background in household claims handling and excellent communication skills. The salary range is between £26,500 and £30,000 annually.

Benefits

Structured progression

Flexible working

Great benefits

Support for industry qualifications

Qualifications

• Experience in handling higher-complexity household claims.
• Ability to mentor junior handlers and support quality checks.
• Confident in making judgement calls on cover, liability, and settlement.

Responsibilities

• Handle higher-complexity household claims from start to finish.
• Guide junior handlers in their tasks.
• Work closely with suppliers and loss adjusters.
• Help strengthen claims processes and best practices.

Skills

Household claims handling experience

Strong technical understanding

Excellent communication skills

Negotiation skills

Confident decision-making

Solid organization

Job description

Senior Household Claims Handler | Bolton | £26,500-£30,000

Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team.

What you’ll be doing

• Handling higher‑complexity household claims from start to finish.
• Making confident judgement calls on cover, liability, and settlement.
• Guiding junior handlers and supporting quality checks.
• Working closely with suppliers and loss adjusters.
• Helping strengthen claims processes and best practice.

What you need

• Household claims handling experience.
• Strong technical understanding and the ability to mentor others.
• Excellent communication and negotiation skills.
• Confident decision‑maker with solid organisation.

The offer

A supportive team, structured progression, flexible working, great benefits, and full backing for industry qualifications.

How to apply

Send your CV and we’ll arrange a chat.

Apply now.