Senior Healthcare Support Worker - Ward 5

NHS; Scunthorpe; On-site; GBP 22,000 - 28,000; Full time

Job summary

A regional healthcare provider in Scunthorpe is seeking a Senior Healthcare Support Worker to assist Registered Nurses in providing high-quality clinical care. Responsibilities include maintaining patient hygiene, documenting nutritional intake, and aiding in patient rehabilitation activities. Required qualifications include an NVQ Level 2 Diploma in Clinical Healthcare Support and basic literacy skills, along with experience in a care setting. A flexible working pattern is encouraged to improve work-life balance.

Benefits

Flexible working opportunities

Training and support for career development

Qualifications

• Ability to assist with personal care and hygiene needs.
• Experience in documenting patients' food and fluid intake.
• Competence in supporting rehabilitation activities for patients.

Responsibilities

• Assist Registered Nurse in delivering clinical care.
• Maintain standards of compassionate patient care.
• Communicate changes in patient condition to nursing staff.

Skills

Basic literacy and numeracy skills

Understanding of patients' needs

Ability to maintain confidentiality

Experience in a care setting

Education

NVQ/QCF Level 2 Diploma in Clinical Healthcare Support

Level 2 in English and Mathematics or equivalent

Job description

Go back Northern Lincolnshire and Goole NHS Foundation Trust

Senior Healthcare Support Worker - Ward 5

The closing date is 17 December 2025

The Senior Healthcare Support Worker will assist the Registered Nurse in the delivery of safe, high quality clinical care to patients at all times.

Will work under direct and indirect supervision of the Registered Nurse and will be provided with appropriate training for the clinical setting in which they are working.

Once trained and deemed competent, the post holder will undertake clinical tasks and duties which are within the scope of this job description.

The post holder will work collaboratively within the clinical area to meet the needs of patients and their families, following Group policies and procedures.

Main duties of the job

• To maintain the highest possible standards of compassionate and professional patient centered care with particular attention to privacy and dignity.
• Assist patients with personal care, hygiene and sanitary needs, ensuring privacy and dignity is maintained at all times.
• Assist in meeting patients' nutritional needs, including non-oral nutritional and fluid intake. Ensure that patients who require assistance at mealtimes have an appropriately coloured tray to identify they need help and are assisted with eating and drinking.
• Where identified in the plan of care, ensure that food and fluid intake and output are accurately documented on appropriate patient charts.
• Assist in skin and pressure area care to prevent pressure ulcers developing. Under the supervision of registered nurses, ensure patients are helped to move position to prevent discomfort and / or pressure ulcers developing.
• Assist patients with safe mobilisation according to their plan of care and where appropriate seek help from other members of the multidisciplinary team.
• Utilise appropriate moving and handling equipment to reduce the risk of injury to the patient and themselves.
• Assist in supporting rehabilitation and therapeutic activities for patients as appropriate.
• Assist registered nursing staff in the taking and recording of vital signs as per the patient's plan of care.
• Communicate any changes in the patient's condition to the nurse / midwife in charge

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world‑class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Job responsibilities

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work‑life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work‑life balance or a multi‑role career, if it works for you and works for the role, we’ll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work‑life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well‑being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of peoples age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.

To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

Person Specification

Education & Qualifications

• oBasic literacy and numeracy skills
• An NVQ/QCF Level 2 Diploma in Clinical Healthcare Support or a commitment to undertaking and successfully completing available training and education once in post and within an agreed timeframe.
• Level 2 in English and Mathematics or equivalent

Occupational Experience

• oUnderstanding of the needs of patients in a care setting
• oHas a sound understanding of the need for confidentiality
• o2 yrs Experience of working in a care setting or transferable skills, demonstrable keenness and passion for the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Northern Lincolnshire and Goole NHS Foundation Trust