Senior Healthcare Support Worker - ICU

Ashford & St. Peter's Hospitals NHS Foundation Trust; Chertsey; On-site; GBP 27,000 - 29,000; Full time

Job summary

Ashford & St. Peter's Hospitals NHS Foundation Trust is seeking a Senior Healthcare Support Worker for ICU to assist with direct patient care under supervision, maintaining dignity and privacy. You will support mobility, assist with admissions, and help manage supplies in a high-acuity environment.

Ideal candidates will have Level 3 healthcare qualifications, Care Certificate, English/Math at Level 2, and NHS experience. This is a banded role with no sponsorship, based in our ICU department.

Qualifications

• Must have LEVEL 2 English and Math.
• Care Certificate (issued by NHS).
• Level 3 Qualification.
• Health and Social Care Level 3.

Responsibilities

• Assist with direct patient care under the supervision of an ITU nurse, upholding privacy and dignity.
• Demonstrate professionalism, reliability, and patient-centred care.
• Assist with patient mobility and promote independence.
• Follow infection prevention controls and maintain equipment cleanliness.
• Support with admissions and organise supplies with escalation when needed.
• Recognise deterioration and escalate concerns to the bedside nurse.

Skills

Effective communication

Empathy and understanding

Education

LEVEL 2 English and Math

Care Certificate (issued by NHS)

Level 3 Qualification

Health and Social Care Level 3

Job description

Ashford & St. Peter's Hospitals NHS Foundation Trust

Senior Healthcare Support Worker - ICU

The closing date is 16 November 2026

PLEASE NOTE - WE ARE NOT ABLE TO SPONSOR THIS ROLE

Working as a Healthcare Support Worker in a ward / department within the hospital setting. Carry out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse/Midwife or NursingAssociate, incorporating:

• Continence Management
• Nutrition & Hydration
• Undertaking and recording of Vital Signs
• Moving & Handling of patients to support independence
• Infection Prevention and Control
• Safeguarding of adults and children.

Main duties of the job

• Assist with direct patient care under the supervision of an ITU nurse, always ensuring the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication. Senior Healthcare Support Worker will be responsible for:
• Demonstrating professionalism, reliability, and a commitment to patient-centred care
• Assisting with patient mobility and promoting independence.
• Safeguarding of adults and children.
• Follow all hospital policies maintaining high standards of infection prevention by cleaning and organising ITU equipment appropriately.
• Complete the empty bedspace checklist provided by the unit.
• Organise and restock supplies, escalating shortages to the NIC when necessary.
• Requesting and managing pathology orders.
• Assist with admissions (orientation will be provided by senior nurses or senior HCAs).
• Run arterial blood gas (ABG) and urinalysis tests.
• Caring for Level 3 patients will be responsibility of a ITU bedside nurse which will request support according with needs.
• Deliver direct care, potentially independently, to Level 1 patients after ITU Nurse in charge assessment.
• Recognising patient deterioration and escalating concerns to the bedside nurse (training will be provided).
• Providing break relief for Level 1 and, where appropriate, support the covering buddy RN with care for Level 2 patients (depending on length of ITU experience), with escalation to the Nurse in Charge (NIC) when necessary.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic Surgery, Ophthalmology and Outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits & discounts.

For more information about careers at ASPH visit:www.asph-careers.org

Certificate of SponsorshipIn line with UKVI requirements, Band 2, Band 3 and Band 4 roles are not eligible for sponsorship.

Please note only certain roles at Band 5 & above are eligible for sponsorship.

Job responsibilities

For further information about this role, please refer to the attached Job Description and Person Specification document.

Person Specification

Qualifications

• LEVEL 2 English and Math
• Care Certificate (issued by NHS)
• Level 3 Qualification
• Health and Social Care Level 3

Experience

• Minimum 6-12 months experience as a Healthcare Support Worker in the NHS

Knowledge

• Understanding of the role of the Healthcare Support Worker in the hospital setting.
• Basic knowledge of how the NHS works

Skills and personal attributes

• Effective communication
• Empathy and understanding

Other Requirements

• Able to demonstrate that you are honest, reliable and trustworthy Treat patients, visitors and colleagues with respect
• Ability to be flexible to meet the needs of the patients, the team, the service and the Trust.
• Residing in the UK with a valid right to work documentation to work in the UK

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Ashford & St. Peter's Hospitals NHS Foundation Trust

£27,106 to £28,850 a yearper annum inc. HCAS