Senior Healthcare Support Worker - Emergency Department

Northern Lincolnshire and Goole NHS Foundation Trust; Grimsby; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent healthcare organization in Grimsby is seeking a Senior Healthcare Support Worker to assist Registered Nurses in delivering safe and high-quality clinical care. The position involves supporting patients with their daily activities, maintaining patient dignity, and adhering to protocols for cleanliness and safety. Successful candidates will participate in a work-based learning program to complete their HCSW Apprenticeship and will be required to demonstrate compassion and professionalism at all times.

Qualifications

• Commitment to complete Level 2 or 3 HCSW Apprenticeship, including the Care Certificate.
• Proficiency in using clinical equipment and handling procedures.
• Ability to maintain patient confidentiality and dignity.

Responsibilities

• Assist the Registered Nurse in providing safe, high-quality clinical care.
• Assess patient conditions and initiate emergency procedures as necessary.
• Support patients in daily living activities, maintaining their dignity.

Skills

Patient care

Emergency procedure handling

Mobility assistance

Compassionate communication

Cleanliness and hygiene practices

Job description

The Senior Healthcare Support Worker will assist the Registered Nurse in the delivery of safe, high quality clinical care to patients at all times. The post holder will work under direct and indirect supervision of the Registered Nurse and will be provided with appropriate training for the clinical setting in which they are working. Where additional skills training is identified as required in the job description, the post holder will not undertake those duties until training has been completed (except as part of the supervised learning experience). Once trained and deemed competent, the post holder will undertake clinical tasks and duties which are within the scope of this job description. The post holder will work collaboratively within the clinical area to meet the needs of patients and their families, following Group policies and procedures. This role requires commitment to a work‑based learning and development programme to undertake a Level 2 or 3 HCSW Apprenticeship, including the Care Certificate.

• Assess patient condition through observations/test results and instigate emergency procedures as appropriate.
• Assist patients to undertake normal activities of daily living where necessary and supports them with fundamental care such as eating and drinking and toileting.
• Practice safe moving and handling procedures when assisting patients with mobility, using appropriate equipment e.g. glide sheets, which will require physical skills obtained through practice. Proficient and competent using necessary equipment to undertake tasks e.g. using hoists etc. and point of care testing.
• Escort patients to other hospital departments in accordance with Trust/Group procedures, ensuring their privacy and dignity is maintained at all times.
• Provide patient‑centered, compassionate and professional care at all times to patients, assisting with their personal care needs, including hygiene and sanitary requirements, maintaining their privacy, dignity and confidentiality with sensitivity, recognising and acting upon the patient's cultural beliefs or values as appropriate.
• Clean clinical equipment before and after use.
• Record personally generated patient information onto patient records e.g. observations, tests, fluid balance (intake and output) and nutrition, height, weight and age.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world‑class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As teaching hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas – biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.