Senior Healthcare Support Worker - ED

NHS; Colchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading healthcare organization in Colchester is seeking a Senior Healthcare Support Worker to support the Emergency Department. Candidates must possess experience in clinical settings and a care certificate. Join a dedicated team known for delivering high-quality patient care, with opportunities for training, a generous leave policy, and additional benefits. Flexibility in shift patterns is required, including nights and weekends.

Benefits

Generous pension scheme

Flexible working options

Access to NHS discounts

Health and Wellbeing programme

Qualifications

• Experience of working within a clinical setting required.
• Care certificate is mandatory.

Responsibilities

• Meet care needs of patients under supervision of a Registered Nurse.
• Ensure compliance with high standards of care.
• Work as a member of the healthcare team.

Skills

Experience of working with patients within the clinical setting

ED experience

Awareness of the nature of the carers role

Understanding of health and safety issues

Education

Care certificate or equivalent

Evidence of functional skills

Job description

Go back East Suffolk and North Essex NHS Foundation Trust

Senior Healthcare Support Worker - ED

The closing date is 18 November 2025

An exciting opportunity has arisen for committed, enthusiastic and highly motivated healthcare assistants to join our Emergency Department at Colchester Hospital.

There is the option for a fixed term position until 9th August 2026.

Healthcare assistants are a key part of our team and support the Registered Nurses in providing high quality care to our patients.

Do you want to be part of a team with an excellent reputation for delivering a high standard of care, ensuring we keep our patients safe and that they have a positive experience under our care.

If you like a challenge, are able to work at a very fast pace, enjoy working within a team and can give our patients the dignified care they deserve then this could be the job for you.

Our Healthcare Assistant's work a rota pattern, so you MUST be able to work a variety of shifts, including days, nights and weekends including Bank Holidays for example Christmas Day. We are unable to offer set shifts patterns.

Main duties of the job

• To meet the direct and indirect care needs of patients under the delegation and supervision of a Registered Nurse.
• To ensure high standards of patient care at all times, in line with Trust policies and guidelines.
• To work as an effective member of the nursing and wider multi-professional healthcare team.
• To work within the boundaries of the role of the HCA and refer to the Registered Nurse as appropriate.

About us

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person Specification

Experience

• Experience of working with patients within the clinical setting
• ED experience

Qualifications

• Care certificate or equivalent
• Evidence of functional skills

Knowledge

• oAwareness of the nature of the carers role in assisting patients to fulfil basic human needs
• oUnderstanding of health and safety issues, including safe manual handling.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Suffolk and North Essex NHS Foundation Trust