Senior Healthcare Support Worker

Care in Mind; Ledston; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Minimum 30 days holiday

Birthday leave

Enhanced pension

Healthcare benefits

Job summary

Care in Mind is recruiting a Senior Healthcare Support Worker in Leeds to support young people with mental health needs and eating disorders. Based in Moortown, the role is full-time (37.5 hours) with early, late, and mixed shifts, including occasional night cover.

You will work with the deputy and registered manager to coordinate care, write basic reports, and support team development. Full training and mentoring provided.

Qualifications

• Experience with young people who have mental health needs.
• Ability to write basic reports and record information accurately.
• IT skills and ability to use emails and Microsoft Office.

Responsibilities

• Coordinate and lead shifts, supervising a team of staff.
• Develop and update care plans in collaboration with the multi-disciplinary team.
• Support recruitment and onboarding of new staff and participate in local job fairs.

Skills

Written communication

Verbal communication

Team working

Shift flexibility

Calm under pressure

Driving licence

Education

NVQ Level 2 in care or equivalent

NVQ Level 3 in care or equivalent

Tools

IT skills

Microsoft Office

Online care system

Job description

Job summary

Senior Healthcare Support Worker, Eating Disorders

Moortown, Leeds

£28138.50 - £30205.50 per annum dependent on experience and qualifications

Full time 37.5 hours per week

Shift patterns will include:

• Early - 7am - 3.30pm
• Late - 2pm - 10.30pm
• Early/late- 8am-7.30pm/10am-9.30pm

You may be required to cover Waking Night shifts on occasions for holiday/absence reasons;

Waking Night - 8.30pm - 7.30am

Main duties of the job

Essential Requirements of a Senior Support Worker

• Previous experience of working with young people who have mental health needs
• Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
• Must be able to attend training throughout employment which will be held on weekdays
• Good written skills and the ability to write basic reports and record information accurately
• Basic IT skills (Your role will involve some computer work, completing forms, using an online care system, and writing emails)
• Good verbal communication skills and the ability to listen to others
• An understanding of the issues around confidentiality
• An understanding of safeguarding
• A professional working boundary between staff and service users
• Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Senior Support Worker

• Previous experience of working as a Support Worker or Senior Support Worker

About us

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

• Minimum 30 days holiday
• An additional day off each year for your birthday
• Enhanced company sick pay
• Enhanced company pension
• Enhanced maternity/paternity leave
• Electric Car Salary Sacrifice Scheme
• Paid time off for fertility treatment
• Life Assurance (2 x annual salary)
• Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits.
• Employee Assistance Programme/24-hour Counselling Service.
• Free eye tests and various other benefits.
• Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)
• Paid Training, Induction and DBS check.
• We are a Mindful & Disability Confident Employer.
• We are a supporter of the Greater Manchester Good Employment Charter.
• We are a Menopause Friendly Organisation.
• Long service awards.
• Social events including a Christmas party.
• Blue Light Card to access further shopping discounts
• Refer a Friend Scheme (Up to £500 per referral)
• Free onsite parking

Job responsibilities

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. As Senior Support Worker your role will involve working alongside and supporting the Deputy and Registered Manager in supervising a team of staff and will carry out the co-ordination and leading of shifts. You will take the lead and play an active part in the young persons key team, creating and updating care plans, work collaboratively with the homes multi-disciplinary team ensuring all actions have been completed. You will also take an active role in supporting new members of the team and be involved in the recruitment of new staff attending interviews and local job fairs.

At our home in Leeds, you will be working with young people who have diagnosed eating disorders, alongside a variety of mental health diagnoses. Our young people often use self-harm and compensatory behaviours as a strategy to cope with their emotions. Your role will be required to support the young people through their eating complexities, including meal support, food and fluid documentation and post meal support. You will also support and help to manage incidents of self-harm and other risk-taking behaviours. Some of our young people have physical health concerns which require close monitoring and documenting - full training for this is provided. A number of our young people are preparing for independence too, to move on from the home into the community. Therefore, you will be supporting this transition through things such as: discovering different education routes, accessing public transport and appointments independently and supporting them to self-administer their own medication. Our young people are all unique and have different interests, they engage in a variety of activities including going to theme parks, pottery painting and watching theatre plays, so there will never be a dull moment when you are on shift.

Previous experience of working with young people who have mental health needs is essential and ideally you will have worked as a Support Worker in a similar environment. Experience of working with service users who have eating disorders would be beneficial but key is a good understanding of nutrition, You will receive full training and ongoing support & mentoring from our friendly residential and clinical team. The job is highly rewarding and is an excellent development opportunity if you would like to gain supervisory experience and move into a future management role of which we will support the right candidates to do.

Person Specification

Qualifications

• Has NVQ Level 2 qualification in in care or equivalent
• NVQ level 3 qualification in care or equivalent

Experience

Essential

• Previous experience of working in a team
• Previous experience of working with young people who have mental health needs
• Good understanding of Nutrition

Desirable

• Previous experience of working with service users who have eating disorders

Skills

Essential

• Good written communication skills and the ability to write basic reports and record information accurately
• IT skills and the ability to write emails and use Microsoft office
• An understanding of the issues young people may face
• Excellent observation and communication skills as well the ability to build trust and rapport with individuals who have experienced trauma
• Able to work shifts within 24 hour/ 7 days per week rota (including some bank holidays)
• To have a clean manual driving licence , not automatic

Other

Essential

• Able to work shifts (including weekends, bank holidays where required to complete any necessary training)
• Good verbal communication skills and the ability to listen to others
• A non-judgemental approach and the ability to demonstrate unconditional positive regard
• Ability to think on your feet, remain focused and maintain your composure in difficult situations
• Understanding of the issues around confidentiality
• Understanding of safeguarding
• Ability to meet the day to day needs of young people, including providing practical support with daily living activities
• Form and maintain professional working boundaries between staff and service users.
• Ability to remain calm in emergencies, supporting others during difficult situations.
• Excellent telephone manner, polite, professional and relay accurate information to the manager.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.