Senior Healthcare Professional Improvement Lead

Cwm Taf Morgannwg University Health Board; Llantrisant; On-site; GBP 50,000 - 70,000; Full time

Job summary

A healthcare organization in Wales seeks a Senior Healthcare Professional Improvement Lead. This role involves driving quality improvement initiatives, leading multidisciplinary teams, and supporting organizational goals as part of the CTM 2030 vision. Ideal candidates have a registered healthcare qualification and extensive management experience, especially within the NHS. This position emphasizes effective communication, training, and leadership skills.

Benefits

Living Wage Employer

Diversity in hiring

Qualifications

• Registered healthcare professional qualification on a Clinical Professional Register.
• Significant management experience in a senior role, ideally within the NHS.
• Ability to communicate complex technical concepts effectively.

Responsibilities

• Support the service in achieving its plans and CTM 2030 priorities.
• Develop and deliver Quality Improvement training programs.
• Provide clinical, professional, and managerial leadership.

Skills

Quality Improvement expertise

Advanced presentation skills

Facilitation skills

Management experience

Training delivery

Education

Registered professional healthcare qualification

Relevant Degree in Clinical Governance

Job description

Senior Healthcare Professional Improvement Lead

The closing date is 19 November 2025

Are you passionate about driving improvement in healthcare? We're looking for a Senior Healthcare Professional Improvement Lead (Band 8a) to join our Improvement team at Cwm Taf Morgannwg UHB. You'll use your Quality Improvement expertise to shape programmes, support the implementation of Quality Management Systems, and lead, coach, and inspire multi‑disciplinary teams.

With a strong focus on using data and evidence to drive measurable change, this is a unique opportunity to join a great team and to play a key role in delivering our CTM 2030 vision and embedding a culture of continuous improvement.

This role is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing candidates. Level 3 speaking & listening skills (equivalent to CEFR B2) or above are required, meaning basic conversations with patients about their everyday health.

Main duties of the job

To be a core member of the Improvement CTM team, supporting the service in achieving its plans in relation to the business plan and CTM 2030 priorities.

Will have a strategic role in ensuring the development and maintenance of the Quality improvement strategic objectives across CTMUHB.

Responsibility for both the development and delivery of Quality Improvement training programmes for multi‑disciplinary groups, including the development and delivery of training programmes to clinicians and senior staff across many organisational programmes, and the leading and facilitation of workshops covering a variety of subjects within the overall continuous improvement agenda.

To provide clinical, professional, and managerial leadership across the professions and care groups within CTMUHB.

To work collaboratively with the wider teams to ensure effective communications about the activity and progress made.

Ensure that the service can meet its agreed targets within the available resources, escalating any capacity issues.

Actively support the team objectives, leading projects and driving forward programmes.

To deputise for the Assistant Director of Improvement, Culture, Capability and Delivery in committees and meetings.

To be the lead for designated projects and areas of work which reflect clinical, professional, and corporate objectives, which impact beyond the scope of own service/speciality.

About us

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales's capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons. Our vision is to care for our communities and patients by preventing ill-health, promoting better health, providing excellent services and reducing the need for inpatient care wherever possible through the provision of strengthened home, primary and community care.

We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, which specifically includes age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity and marriage and civil partnership.

Cwm Taf Morgannwg is a Living Wage Employer.

Person Specification

Qualifications and/or knowledge

• Registered professional healthcare or social care qualification, requiring registration on a Clinical Professional Register (HCPC/NMC/CQSW) e.g. Registered Nurse, Allied Health Professional etc. or educated to a relevant Degree in Clinical Governance or Core Academic Subject.
• Equivalent combination of educational/change management and continuous or quality improvement knowledge/qualification.
• Demonstrable additional specialist knowledge and expertise e.g., advanced presentation and facilitation skills.

Experience

• Significant management experience in a senior role including staff management, ideally within the NHS.
• Measuring and monitoring quality standards.
• Presenting and delivering training to large groups of staff.
• Evidence of sharing good practice via abstracts, posters, articles etc.

Values

• Able to act independently, decisively and effectively in leading a programme.

Aptitude and Abilities

• Ability to communicate complex technical concepts and analysis effectively to different organisations and audiences, including formal presentations e.g., Board level and UK‑wide conferences.
• Ability to overcome barriers associated with conveying highly complex technical information to a non-technical audience.
• Can demonstrate initiative, creativity, flexibility and a personal ethos of continuous improvement.
• Welsh language speaking/listening skills at Level 3 or above.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board