Senior Healthcare Assistant - Permanent Position

Marie Curie Hospice, Glasgow; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A respected healthcare organization in the UK is seeking a Senior Healthcare Assistant for the Emergency Department. Your role involves providing comprehensive care to patients, ensuring their comfort and dignity, and collaborating with a multidisciplinary team. The position requires recent experience in end-of-life care and a passion for patient-centered services, along with relevant qualifications. Competitive benefits include generous leave, training opportunities, and pension contributions.

Benefits

Defined contribution schemes for Pension

Loan schemes for bikes and computers

Life assurance for all employees

Qualifications

• Experience in the discharge process and providing care for patients at the end of life.
• A passion for delivering person-centred care.
• Ability to communicate sensitively.

Responsibilities

• Assist with assessments and patient care.
• Provide discharge planning support.
• Deliver hands-on personal care.
• Monitor and record observations.

Skills

Patient-centered care

Emotional support

Communication skills

Multidisciplinary teamwork

Decision-making

IT skills (Microsoft Office)

Education

NVQ Level 3 in Health and Social Care

Job description

Our new service, developed in collaboration with Royal Free Hospital, is seeking applicants for the position of Senior Healthcare Assistant in the Emergency Department. As a Senior Healthcare Assistant, you will play a vital role in providing comprehensive care to patients, including maintaining skin integrity and personal hygiene, conducting nutrition assessments, and attending to comfort needs to promote rest and sleep.

Responsibilities

• Assist Clinical Nurse Specialist with assessments and patient care.
• Provide discharge planning support, liaising with community teams to facilitate prompt discharge to home or preferred place of care.
• Deliver hands‑on personal care.
• Monitor and record observations.
• Provide emotional and practical support to patients and families.
• Collaborate with Marie Curie Clinical Nurse Specialist (CNS) in the emergency department to deliver patient‑centred palliative and end‑of‑life care, ensuring care is provided in the preferred setting and supporting discharge planning.
• Liaise with community teams to facilitate discharges to patients' preferred place of care.

Qualifications

• NVQ Level 3 in Health and Social Care or an equivalent Level 3 qualification (preferred, not essential).
• Demonstrated recent experience in the discharge process and providing care and support for patients at the end of life within an emergency department setting.
• A passion, knowledge and understanding of how to deliver person‑centred care.
• A clear, appropriate and sensitive communicator who can make informed decisions in a timely manner.
• Someone who understands the importance of prioritising a patient's care, comfort and privacy.
• Experience working within a multidisciplinary team, assisting in curating individual assessments and advanced care plans.
• Knowledge of IT, in particular Microsoft Office and electronic health record systems.

Benefits

• Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%).
• Marie Curie Group Personal Pension Scheme.
• Loan schemes for bikes, computers and satellite navigation systems.
• Help with eye‑care cost (T &C apply).
• Entitled to Marie Curie Blue Light Card.
• Entitled to Benefit Hub Discount Scheme.
• Life assurance – for all employees.

What's in it for you

• Annual leave allowance – 27 days plus 8 public holidays (pro‑rated).
• Competitive policy for parental/sick leave.
• Continuous professional development – Marie Curie supports and encourages personal and professional development.
• Industry‑leading training programmes.