Senior Healthcare Assistant - North Middlesex University Hospital

Marie Curie Hospice, Glasgow; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare charity in London is seeking a Senior Healthcare Assistant for the Emergency Department. The role involves providing personal care, supporting patient discharges, and collaborating with clinical staff for end-of-life care. The ideal candidate will have relevant experience, excellent communication skills, and a commitment to patient-centred approaches. This position offers excellent benefits, including a competitive leave policy, professional development opportunities, and a pension scheme.

Benefits

Defined contribution pension scheme

Loan schemes for bikes and computers

Marie Curie Blue Light Card

Continued professional development

Qualifications

• Experience in discharge processes and supporting end of life patients.
• Ability to make timely decisions while prioritizing patient comfort.
• Demonstrated skills in delivering person-centred care.

Responsibilities

• Assist Clinical Nurse Specialist with patient assessments.
• Provide emotional and practical support to patients and families.
• Monitor and record patient observations.

Skills

Patient care

Communication

Team collaboration

Personal care

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Electronic health record systems

Job description

Our new service, developed in collaboration with North Middlesex University Hospital is seeking applicants for the position of Senior Healthcare Assistant in the Emergency Department. As a Senior Healthcare Assistant, you will play a vital role in providing comprehensive care to patients. Your responsibilities will include monitoring and assisting in maintaining patients' skin integrity and personal hygiene, conducting nutrition assessments, and attending to their comfort needs to promote rest and sleep.

Responsibilities

• Assist Clinical Nurse Specialist with assessments and patient care.
• Provide discharge planning support, liaising with community teams to facilitate prompt discharge home/to preferred place of care.
• Deliver hands‑on personal care.
• Monitor and record observations.
• Provide emotional and practical support to patients and families.

You will collaborate with Marie Curie Clinical Nurse Specialist (CNS) in the emergency department to deliver patient‑centred palliative and end‑of‑life care, ensuring that care is provided in the preferred setting and support discharge planning. Furthermore, you will liaise with community teams to facilitate discharges to patients at their preferred place of care. Individuals with a demonstrated commitment to assisting others and relevant experience in healthcare are encouraged to apply.

Qualifications

• NVQ Level 3 in Health and Social Care or an equivalent alternative Level 3 qualification is preferred, not essential.
• Demonstrated recent experience in the discharge process and providing care and support for patients at the end of life within an emergency department setting.
• A passion, knowledge and understanding of how to deliver person centred care.
• A clear, appropriate and sensitive communicator who can make informed decisions in a timely manner.
• Someone who understands the importance of prioritising a patient's care, comfort and privacy.
• Experience working within a multidisciplinary team, assisting in curating individual assessments and advanced care plans.
• Knowledge of IT in particular Microsoft Office and electronic health record systems.

Benefits

• Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%).
• Marie Curie Group Personal Pension Scheme.
• Loan schemes for bikes; computers and satellite navigation systems.
• Help with eyecare cost (T & C apply).
• Entitled to Marie Curie Blue Light Card.
• Entitled to Benefit Hub Discount Scheme.
• Life assurance.

What's in it for you

• Annual leave allowance – 27 days plus 8 public holidays (pro‑rated).
• Competitive policy for parental/sick leave.
• Continuous professional development – Marie Curie supports and encourages personal and professional development.
• Industry leading training programmes.