Senior Healthcare Assistant - Neuroscience

Northumbria Healthcare NHS Foundation Trust; Norwich; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS Health Trust in the UK is seeking dedicated healthcare assistants to contribute to patient care. The role involves direct patient support, communication, and teamwork in a multidisciplinary environment. Candidates must have NVQ Level 3 in Care and demonstrate compassion, attention to detail, and effective communication. This position offers flexible working hours along with various employee benefits including discounted gym memberships and on-site childcare.

Benefits

Flexible working hours

Discounted gym memberships

Excellent pension scheme

Support in career development

On-site Nursery

Qualifications

• Compassionate, patient, and respectful in all interactions.
• Strong attention to detail, especially in observing and reporting changes in neurological status.
• Effective communication and teamwork skills.

Responsibilities

• Direct Patient Care by supporting nursing staff.
• Monitoring through clinical observation.
• Communication and documentation of patient care.

Skills

Compassionate

Attention to detail

Effective communication

Calm under pressure

Commitment to care standards

Education

City and Guilds NVQ Level 3 in Care/Health and Social Care

Job description

Job Summary

Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.

Main duties of the job

Key Responsibilities

• Direct Patient Care
• Clinical Observation and Monitoring
• Support for Clinical Procedures
• Communication and Documentation
• Safety and Infection Control
• Professional Development

Essential Skills And Qualities

• Compassionate, patient, and respectful in all interactions.
• Strong attention to detail, especially in observing and reporting changes in neurological status.
• Effective communication and teamwork skills.
• Ability to remain calm under pressure and respond appropriately in emergencies.
• Commitment to delivering high standards of care within a multidisciplinary setting.

About Us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first‑class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state‑of‑the‑art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

Benefits

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream – access up to 40 % of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24‑hours confidential counselling support
• On‑site Nursery at NNUH Colney Lane
• On‑site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Details

• Date posted: 05 November 2025
• Pay scheme: Agenda for change
• Band: Band 3
• Salary: £24,937 to £26,598 a year per annum (pro rata)
• Contract: Permanent
• Working pattern: Full-time, Part-time, Flexible working
• Reference number: 234‑25‑HCA‑G0130
• Job locations: Norfolk and Norwich University Hospital, Norwich, NR4 7UY

Job Description

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Person Specification

Essential Qualifications:

• City and Guilds NVQ Level 3 in Care/Health and Social Care

Essential Experience:

• Some previous experience in a nursing/Care Assistant role

Essential Skills:

• Good organisational skills
• Good numeracy and literacy skills

Attitude, aptitude:

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here.

Employer details

• Employer name: Norfolk and Norwich University Hospital
• Address: Norfolk and Norwich University Hospital, Norwich, NR4 7UY
• Employer's website: https://teamnnuh.co.uk/