Senior Healthcare Assistant

Sue Ryder; Theale; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization is seeking a Senior Healthcare Assistant for their Hospice at Home team in the UK. The role involves delivering hands-on care in patients' homes, supporting the community during challenging times. Candidates should have NVQ Level 3 in Health and Social Care, a UK driving licence, and a passion for high-quality palliative care. Benefits include enhanced pay for unsociable hours and a pension scheme.

Benefits

Enhanced pay for unsociable hours

Company pension scheme

27 days holiday rising to 33 with length of service

Enhanced maternity and paternity pay

Electric Vehicle Scheme

Healthcare Cash plan

Death in Service benefit

Staff discount of 10%

Qualifications

• Empathetic and dedicated professionals who want to make a real difference.
• Possession of a UK driving licence and access to own vehicle.
• A passion for providing high-quality palliative and end-of-life care.

Responsibilities

• Deliver hands-on care in patients’ homes across Berkshire West and South Oxfordshire.
• Work closely with nursing teams, doctors, therapists, and volunteers.
• Support patients in their last months, weeks, or days of life.

Skills

Strong clinical and interpersonal skills

Understanding of person-centred care principles

Experience in community care or lone working

Education

NVQ Level 3 in Health and Social Care

Job description

About Sue Ryder

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one‑size‑fits‑all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. More people than ever want to be cared for at home surrounded by comfort, dignity, and the people they love. Thanks to our new long‑term partnership with the NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board (ICB), Sue Ryder is proud to help more people achieve this choice. We’re building on our already hugely successful South Oxfordshire Hospice at Home service to launch a brand‑new Hospice at Home service in Berkshire West. This is a unique opportunity to join our service at the very beginning, helping Sue Ryder to reach more communities, so more people can receive expert end‑of‑life care in the place they feel most at home.

About the role

As a Senior Healthcare Assistant in our Hospice at Home team, you will:

• Deliver hands‑on care in patients’ homes across Berkshire West and South Oxfordshire.
• Work closely with our community nursing teams, doctors, therapists, and volunteers to provide holistic, person‑centred care.
• Support patients in their last months, weeks, or days of life, helping them live as fully as possible.

About you

We are looking for dedicated, empathetic professionals who want to make a real difference in their community. You will bring:

• NVQ Level 3 in Health and Social Care (or equivalent) (Essential)
• A UK driving licence and access to your own vehicle (Essential)
• Strong clinical and interpersonal skills (Essential)
• An understanding of person‑centred, inclusive care principles (Essential)
• A real passion for providing high‑quality palliative and end‑of‑life care (Essential)
• Experience of community care or lone working is desirable but not essential

We provide full induction, training, and ongoing support, including a thorough induction with dedicated time to settle into the role.

Our commitment to equity, diversity and inclusion

At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we are proud to support the Offer an Interview scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support.

Benefits

• Enhanced pay for unsociable hours
• Company pension scheme
• Continuation of NHS pension (terms and conditions apply)
• 27 days holiday rising to 33 with length of service plus bank holidays
• NHS annual leave honoured (terms and conditions apply)
• Enhanced maternity and paternity pay
• Enhanced Sick Pay
• Electric Vehicle Scheme
• Healthcare Cash plan, to claim back costs of routine healthcare
• Death in Service benefit
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities.