Senior Health Care Support Worker (SHCSW)

University Hospitals Plymouth NHS Trust; West Alvington; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in the UK is looking for a Health Care Assistant to support Nurse Practitioners in providing high-quality patient care. Responsibilities include assisting patients with clinical tasks and administrative duties in a fast-paced environment. Applicants should have relevant experience and a commitment to care and quality standards.

Benefits

Career development opportunities

Supportive work environment

Flexible working requests considered

Qualifications

• Experience in assisting healthcare professionals in patient care.
• Ability to perform clinical tasks after training and competency assessment.
• Understanding of healthcare quality indicators.

Responsibilities

• Assist the Nurse Practitioner with patient care and administrative tasks.
• Perform clinical observations and support patients during their visit.
• Comply with quality indicator requirements for A&E/UTC departments.

Skills

Patient care

Clinical observations

Wound care management

Administration

Job description

The post holder is a member of the UTC Team, working under the direction of the Nurse Practitioners (NP), to maintain a safe and high standard of care. The Health Care Assistant (HCA) may be directed to fulfil certain clinical tasks by the NP under direct supervision. Once the HCA is trained and assessed that they can demonstrate competency, they may then perform that task without direct supervision.

Location and Working Hours

Location: UTC Cumberland Centre, rotation may be required to Dartmoor UTC, Kingsbridge and Tavistock MIU. Working hours are 8am - 2100pm. Full time hours to cover the unit service of 7 days / week including Public Holidays. Rotational shifts to other units may include early or late shifts 7 days a week including Public Holidays.

Responsibilities

• Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.
• Assist the Nurse Practitioner in fulfilling their role in the physical and psychological care of patients and assist patients/relatives and carers as required.
• Report to the senior nurse any problems that may arise.
• Comply with the quality indicator requirements for type 3 A&E/ UTC/MIU departments in England.
• After training and competency assessment, the HCA's clinical tasks include performing and monitoring patient clinical observations, 12 lead ECGs, simple wound care management, including wound closure and dressings, urinalysis, blood glucose testing, applying POP and other splints, health promotion, ensuring patient documentation is completed to the UTC agreed standard.
• Triage or 'first contact' is only performed by HCA within the MIUs.
• Other duties/responsibilities include administrative tasks assisting the patient when 'booking in' in the absence of reception staff, monitoring, maintaining, receipting stock levels, ordering from approved lists as necessary, informing the manager of any discrepancies.
• Show awareness of budgetary restraints: maximise use of resources, time, and equipment, avoiding unnecessary waste.
• Ensure defects are reported, appropriately monitored, ensuring timely repairs are undertaken, report issues to estate services and clinical engineering.
• Report other incidents to senior nurse/line managers as they arise and completing Datix when necessary.

Qualifications and Preferences

Preference will be given to internal Trust staff. Internal staff will also have priority for 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.

Additional Information

advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our