Senior Health Care Support Worker (General Practice)

NHS; Wales; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in Connah's Quay is seeking an experienced Health Care Support Worker. You'll assist GPs and the nursing team with various duties such as phlebotomy and health checks. Ideal candidates have NVQ Level 3 and experience in a healthcare setting. The position supports team collaboration and may require enhanced DBS check.

Qualifications

• Experience working under indirect supervision.
• Previous experience in a healthcare environment.

Responsibilities

• Assist the GPs and Practice Nursing Team daily.
• Perform duties like phlebotomy, dressings, and health checks.

Skills

Literacy and numeracy skills

Clinical skills and competency (e.g. Phlebotomy)

Communication skills

Interpersonal skills

Customer care skills

Education

NVQ Level 3 or equivalent qualification

Job description

Job summary

An opportunity has arisen for an experienced Health Care Support Worker to work in St Marks Dee View Surgery, Connah's Quay. This practice is currently being managed by the Local Health Board.

Previous experience in a similar role is advantageous. Knowledge of the EMIS clinical system is desirable, however training can be given.

Main duties of the job

The role will assist the GPs and Practice Nursing Team on a daily basis and duties will include phlebotomy, dressings, ECG's, health advice and checks, treatment room duties, urinalysis and preparation of specimens for investigation by the pathology laboratory.

The post holder will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.

The position is subject to an enhanced DBS disclosure and suitable references.

The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome to apply.

Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications

• Literacy and numeracy skills
• NVQ Level 3 or working towards this or equivalent qualification

Desirable Qualifications

• HCA course specific to general practice
• Up to date basic life support training
• ECDL (European Computer Driving Licence)

Experience

• Experience working under indirect supervision
• Previous experience working in a healthcare environment

Desirable Experience

• Previous experience working in a general practice

Knowledge & Skills

• Demonstrates an understanding of the role of the health care assistant
• Clinical skills and competency relevant to the role e.g. Phlebotomy experience
• Standard keyboard skills
• Able to make judgements where there is more than a straightforward choice of options, e.g. new patient health checks, urinalysis etc.
• Understand issues regarding accountability and delegation
• Ability to communicate effectively via face to face, telephone or group discussion
• Good interpersonal skills
• Proven customer care skills

Desirable Knowledge & Skills

• Following appropriate education and training has the ability to undertake the administration of influenza both intramuscular and intranasal, pneumococcal vaccine and shingles vaccine.
• Also the administration of hydroxocobalamine (vitamin B12) injections

Personal Qualities

• Demonstrates motivation, reliability and commitment to team working and the development of others
• Flexible, reliable and responsive to change
• Willingness to undergo education/ training for both practice and service needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name: Betsi Cadwaladr University Health Board

Address: St Marks Dee View Surgery, The Quay Health Centre, Fron Road, Connah's Quay, Flintshire CH5 4PJ

Website: https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)