Senior Head of Business / General Manager

BCT Resourcing; Hednesford; On-site; GBP 80,000; Full time

Job summary

A leading automotive dealership in the Cannock area is seeking a Senior Head of Business / General Manager to lead its flagship used car dealership. The role offers full P&L responsibility and the opportunity to influence strategy and culture. The ideal candidate will drive exceptional results in used car retailing and maintain high customer satisfaction standards. Great compensation includes an £80,000 salary, £116,000 OTE, and additional benefits, including a fully electric company car.

Benefits

Fully electric company car

Clear progression pathway

Dynamic team culture

Qualifications

• Experience in automotive sector leadership roles.
• Strong leadership and motivational skills.
• Ability to drive profitability and customer satisfaction.

Responsibilities

• Lead dealership operations with full P&L responsibility.
• Drive performance in used car sales and profitability.
• Oversee compliance and financial reporting.

Skills

Proven track record as Head of Business

Multi-departmental team leadership

Commercial acumen

Customer satisfaction focus

Inspirational leadership

Analytical performance management

Job description

Senior Head of Business / General Manager - Used Cars

Location: Cannock, Birmingham

Salary: Up to £80,000 basic + Bonus - £116,000 OTE + Profit Share

Benefits: Fully electric company car | Clear progression pathway | Leading dealership group

An exceptional opportunity has arisen for an accomplished and highly driven Head of Business / General Manager to lead a flagship used car dealership in the Cannock area.

Representing a business that caters to the full market - offering every make, model, and brand - this is a senior leadership position for an experienced automotive professional who thrives on challenge, drives performance, and inspires excellence at every level.

This site plays a pivotal role within the group and offers genuine scope to influence strategy, shape culture, and deliver outstanding commercial success.

What's on Offer

• Up to £80,000 basic salary
• £116,000 OTE, plus profit share
• Fully electric company car
• Fast-growing group with excellent opportunities for senior career advancement
• A dynamic, high-performing, and supportive team culture

About the Role

As Head of Business, you will have full P&L responsibility and overall accountability for the dealership's strategic direction, performance, and profitability.

You will lead a large, established team—over 30 sales professionals—ensuring delivery of exceptional results in used car retailing, operational excellence, and customer satisfaction.

You’ll also work closely with service and aftersales to maintain standards across all departments, ensuring a cohesive, customer-focused operation.

Key Responsibilities

• Provide strong, decisive leadership across all areas of the dealership
• Drive commercial performance across used car sales, profitability, and customer retention
• Oversee all operational functions including stock management, deal files, compliance, and financial reporting
• Champion an exceptional customer experience and uphold brand standards
• Collaborate with the senior leadership team to implement group strategy and best practiceFoster a culture of accountability, development, and continuous improvement

What We're Looking For

• Proven track record as a Head of Business, General Manager, or Dealer Principal within the automotive sector
• Extensive experience leading large, multi-departmental teams
• Demonstrated success in driving profitability and delivering exceptional customer satisfaction
• Strong commercial acumen with an analytical approach to performance management
• Inspirational leadership style - able to engage, motivate, and develop teams
• A proactive, strategic thinker with a passion for achieving excellence

Working Pattern

• The dealership operates extended opening hours, typically until 9:00 pm, to meet customer demand.
• The role will involve a mixture of weekdays and weekends on a rota basis, usually 4 to 5 long days per week.
• Weekend working remains essential due to peak trading periods, with one weekend off every 5-6 weeks (plus your normal rest days that week).
• Flexibility may be offered for the right candidate, recognising the senior nature of this position and the importance of achieving a healthy work-life balance.
• Initial in-house training may involve travel to other sites (accommodation and mileage fully covered).

To learn more or to apply, contact Command Recruitment today.