Senior Head Of Business / General Manager

Command Recruitment; Cannock; On-site; GBP 80,000; Full time

Job summary

A leading automotive group in Cannock is seeking a Senior Head of Business / General Manager for their flagship used car dealership. This role requires a proven leader with a strong track record in the automotive sector, overseeing sales and profitability while driving exceptional customer satisfaction. The position offers a competitive salary up to £80,000, with an OTE of £116,000 and additional benefits such as an electric company car and a supportive team culture.

Benefits

Fully electric company car

Clear progression pathway

Fast-growing group with excellent opportunities

Qualifications

• Proven experience as a Head of Business, General Manager, or Dealer Principal in the automotive sector.
• Extensive experience leading large, multi-departmental teams.
• Demonstrated success in driving profitability and delivering exceptional customer satisfaction.

Responsibilities

• Provide strong, decisive leadership across all areas of the dealership.
• Drive commercial performance across used car sales, profitability, and customer retention.
• Oversee all operational functions including stock management and financial reporting.

Skills

Leadership

Commercial acumen

Customer satisfaction

Performance management

Team motivation and development

Job description

Overview

Senior Head of Business / General Manager - Used Cars

Location: Cannock, Birmingham

Salary: Up to £80,000 basic + Bonus - £116,000 OTE + Profit Share

Benefits: Fully electric company car | Clear progression pathway | Leading dealership group

An exceptional opportunity has arisen for an accomplished and highly driven Head of Business / General Manager to lead a flagship used car dealership in the Cannock area.

Representing a business that caters to the full market - offering every make, model, and brand - this is a senior leadership position for an experienced automotive professional who thrives on challenge, drives performance, and inspires excellence at every level.

This site plays a pivotal role within the group and offers genuine scope to influence strategy, shape culture, and deliver outstanding commercial success.

What’s on Offer

• Up to £80,000 basic salary
• £116,000 OTE, plus profit share
• Fully electric company car
• Fast-growing group with excellent opportunities for senior career advancement
• A dynamic, high-performing, and supportive team culture

About the Role

As Head of Business, you will have full P&L responsibility and overall accountability for the dealership's strategic direction, performance, and profitability.

You will lead a large, established team - over 30 sales professionals - ensuring delivery of exceptional results in used car retailing, operational excellence, and customer satisfaction.

You'll also work closely with service and aftersales to maintain standards across all departments, ensuring a cohesive, customer-focused operation.

Key Responsibilities

• Provide strong, decisive leadership across all areas of the dealership
• Drive commercial performance across used car sales, profitability, and customer retention
• Oversee all operational functions including stock management, deal files, compliance, and financial reporting
• Champion an exceptional customer experience and uphold brand standards
• Collaborate with the senior leadership team to implement group strategy and best practice
• Foster a culture of accountability, development, and continuous improvement

What We\'re Looking For

• Proven track record as a Head of Business, General Manager, or Dealer Principal within the automotive sector
• Extensive experience leading large, multi-departmental teams
• Demonstrated success in driving profitability and delivering exceptional customer satisfaction
• Strong commercial acumen with an analytical approach to performance management
• Inspirational leadership style - able to engage, motivate, and develop teams
• A proactive, strategic thinker with a passion for achieving excellence

Working Pattern

The dealership operates extended opening hours, typically until 9:00 pm, to meet customer demand.

The role will involve a mixture of weekdays and weekends on a rota basis, usually 4 to 5 long days per week.

Weekend working remains essential due to peak trading periods, with one weekend off every 5-6 weeks (plus your normal rest days that week).

Flexibility may be offered for the right candidate, recognising the senior nature of this position and the importance of achieving a healthy work-life balance.

Initial in-house training may involve travel to other sites (accommodation and mileage fully covered).

To learn more or to apply, contact Command Recruitment today