Senior Head Chef

Harrods; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury retail leader in the City of Westminster is seeking a Senior Head Chef to oversee multiple kitchen operations, drive profitability, and lead a high-performing team. The ideal candidate will have experience in high-end hospitality and a customer-first mindset. This role includes managing KPIs, menu innovation, and building relationships across the business. The company offers a competitive salary, annual bonus, and various employee benefits.

Benefits

Competitive annual salary plus annual bonus

Sociable working hours

33 days annual leave

Up to 33% in‑store discount

Generous pension

Qualifications

• Proficiency in overseeing kitchen operations across multiple outlets.
• Strong organisational, interpersonal, and time‑management skills.
• Good attention to detail in managing stock levels and paperwork.

Responsibilities

• Oversee daily kitchen operations ensuring professional service.
• Drive key KPIs in margins, stock control, waste, and labour efficiency.
• Lead menu innovation to deliver a world‑class dining experience.

Tools

MS Word

Excel

SAP

Job description

As Senior Head Chef, you'll oversee daily kitchen operations across multiple outlets, ensuring smooth and professional service at all times. You'll be responsible for setting daily production levels, maintaining food quality and safety, and managing a high‑performing team. Your leadership will flex between coaching and directive, also building effective relationships across the wider business with Restaurants, Food Safety, Distribution and HR.

Driving key KPIs in margins, stock control, waste, and labour efficiency are integral to the role of Senior Head Chef, alongside leading menu innovation and delivering a world‑class dining experience.

You bring a proven track record in high‑end hospitality, having led large, high volume kitchens. You’re as confident with business strategy as you are with culinary excellence, balancing creativity with a commercial mindset to drive profitability and operational success. Your leadership style fosters a culture of mentorship, accountability, and excellence, inspiring teams to consistently deliver at the highest level.

Qualifications and Competencies

• Proficiency in overseeing kitchen operations across multiple outlets
• Strong organisational, interpersonal, and time‑management skills
• Good PC literacy (MS Word & Excel, and SAP)
• A customer‑first mindset at all times
• Good attention to detail (evidence through paperwork completed, organisation of outlets, and sufficient stock levels)
• Excellent business acumen – able to drive profitability and shape a path towards continued success

If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods.

Benefits

• Competitive annual salary plus annual bonus
• Sociable working hours
• 33 days annual leave (including bank holidays), plus your birthday off
• Up to 33% in‑store discount, plus savings across several high street brands
• Generous pension
• Great learning and development opportunities to help further your career

Our Promise to You: Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

As the world’s leading luxury retail emporium, we make the impossible possible, and our hospitality offer is evolving and expanding rapidly across our stores. We are a welcoming and close‑knit family who are passionate about food and beverage and aim to craft dining experiences that are the highlight of our customers’ visits.