Senior Head Chef

Harrods; Cheltenham; On-site; GBP 50,000 - 70,000; Full time

Job summary

A luxury retail emporium in Cheltenham is seeking a Senior Head Chef to lead kitchen operations across several dining outlets. This role involves ensuring high food quality, managing staff, and driving key performance indicators. Ideal candidates will have experience in high-end hospitality and strong leadership skills. Competitive salary and excellent benefits are offered.

Benefits

Competitive annual salary plus annual bonus

Sociable working hours

33 days annual leave plus birthday off

Up to 33% in-store discount

Generous pension

Development opportunities

Qualifications

• Proven track record in high-end hospitality with large kitchens.
• Ability to lead a high-performing team.
• Balance creativity with a commercial mindset.

Responsibilities

• Oversee daily kitchen operations across multiple outlets.
• Ensure smooth and professional service.
• Drive key KPIs in margins and stock control.

Skills

Proficiency in overseeing kitchen operations across multiple outlets

Strong organisational skills

Interpersonal skills

Time-management skills

PC literacy (MS Word & Excel, SAP)

Customer-first mindset

Attention to detail

Excellent business acumen

Job description

Overview

Senior Head Chef — We are currently looking for a Senior Head Chef to manage a cluster of informal, casual dining outlets as part of our award-winning Restaurants and Kitchens team. Here at Harrods, we currently house more celebrity chefs, exclusive dining brands and unique food halls than any other location in the UK. As a Senior Head Chef, you will be joining a passionate and supportive dining team, all within our iconic Knightsbridge store.

About the Role

As Senior Head Chef, you’ll oversee daily kitchen operations across multiple outlets, ensuring smooth and professional service at all times. You’ll be responsible for setting daily production levels, maintaining food quality and safety, and managing a high-performing team. Your leadership will flex between coaching and directive, also building effective relationships across the wider business with Restaurants, Food Safety, Distribution and HR.

Driving key KPIs in margins, stock control, waste, and labour efficiency are integral to the role of Senior Head Chef, alongside leading menu innovation and delivering a world-class dining experience.

About You

You bring a proven track record in high-end hospitality, having led large, high volume kitchens. You’re as confident with business strategy as you are with culinary excellence, balancing creativity with a commercial mindset to drive profitability and operational success. Your leadership style fosters a culture of mentorship, accountability, and excellence, inspiring teams to consistently deliver at the highest level.

You’ll also have:

• Proficiency in overseeing kitchen operations across multiple outlets
• Strong organisational, interpersonal, and time-management skills
• Good PC literacy (MS Word & Excel, and SAP)
• A customer-first mindset at all times
• Good attention to detail (evidence through paperwork completed, organisation of outlets, and sufficient stock levels)
• Excellent business acumen – able to drive profitability and shape a path towards continued success

About Us

As the world’s leading luxury retail emporium, we make the impossible possible, and our hospitality offer is evolving and expanding rapidly across our stores. We are a welcoming and close-knit family who are passionate about food and beverage and aim to craft dining experiences that are the highlight of our customers’ visits.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return for your hard work as a Senior Head Chef, you’ll receive some great benefits including:

• Competitive annual salary plus annual bonus
• Sociable working hours
• 33 days annual leave (including bank holidays), plus your birthday off
• Up to 33% in-store discount, plus savings across several high street brands
• Generous pension
• Great learning and development opportunities to help further your career

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Additional Information

Time Type: Permanent

Department: Restaurants (Faye Morris)