Senior Groups, Conference & Events Sales Executive

Hilton Worldwide, Inc.; City Of London; On-site; GBP 29,000 - 30,000; Full time

Job summary

A leading hospitality organization is seeking a Senior Groups, Conference & Events Sales Executive at their London location. The ideal candidate will maximize revenue opportunities by managing group reservations and events, building strong customer relationships, and providing exceptional service. You will be responsible for converting enquiries and ensuring successful execution of events. Prior sales experience is essential, along with effective communication and organisational skills.

Benefits

Annual salary ranging from £29,000 up to £30,000

Free, healthy meals when on duty

Career growth opportunities

Personal Development programmes

Team Member Travel Program

Team Member Referral Program

Discounted health cover

High street discounts

Discounted car park

28 days holiday increasing to 33 days

Qualifications

• Demonstrated previous experience working in the Conference and Events function.
• Confident and effective communication.

Responsibilities

• Receive and convert incoming enquiries to achieve targets and maximize revenue.
• Seek opportunities to increase sales and conversions within the Team.
• Manage an events schedule to maximise yield.
• Focus on a consistently executed up-selling approach.
• Build strong relationships with customers to fully understand their needs.
• Ensure the complete administration and execution of all planned events.

Skills

Good organisational and administration skills

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Confident telephone manner

High level of IT skills

Demonstrated previous experience working in a Sales environment

Education

Qualification, degree, or certification in a relevant field

Tools

Hotel property management systems

Job description

Job Description - Senior Groups, Conference & Events Sales Executive (HOT0C1SK)

Job Description

Job Number

Work Locations

Hilton London Metropole Hotel 225 Edgware Road London W2 1JU

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Annual salary ranging from £29,000 up to £30,000
• Free, healthy and high quality meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Discounted car park
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Modern and inclusive Team Member’s areas

A Senior Group, Conference, and Events (GCE) Sales Executive will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions.

What will I be doing?

As a Senior Group, Conference, and Events (GCE) Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Senior GC&E Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Senior Group, Conference, and Events (GCE) Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activities

What are we looking for?

A Senior Group, Conference, and Events (GCE) Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems
• Demonstrated previous experience working in the Conference and Events function
• Qualification, degree, or certification in a relevant field

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.