Senior Global Client Events & Gifting Specialist

Pitchbook; Greater London; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Private medical insurance

Dental scheme

Life cover

Paid sabbatical program

Volunteer days

Job summary

PitchBook, a Morningstar company, is seeking a Sr. Customer Experience Specialist to support global client events and a gifting strategy, enhancing client relationships and brand presence.

You will collaborate with Sales, Customer Success, and Creative teams to execute engaging experiences and programs. The role requires strong organizational and communication skills, a willingness to experiment, and the ability to thrive in a fast-paced, ambiguous environment with an aggressive marketing

Qualifications

• Bachelor’s degree required.
• 3+ years of marketing and events management experience.
• Strong cross-team collaboration skills.
• High standards with multiple projects and deadlines.
• Willingness to travel 1–3 times per year.
• Excellent written and oral communication skills.
• Proficiency with Microsoft Office suite; ability to learn new systems quickly.

Responsibilities

• Support the execution of a global client event strategy for Sales and Customer Success.
• Manage end-to-end event planning including venue, catering, signage, shipping, swag, and documentation.
• Coordinate on-site event needs (printing, giveaways, signage).
• Oversee client gifting platform Sendoso, campaign management, and inventory.
• Support the Company Store as needed.
• Model and promote the company values and behaviors.
• Participate in various company initiatives and projects.

Skills

Team player

Deadline driven

Excellent communication

Travel readiness

Education

Bachelor’s degree

Tools

Outlook

Word

Excel

Automation software

Job description

PitchBook, a Morningstar company, is seeking a Sr. Customer Experience Specialist to support global client events and a gifting strategy, enhancing client relationships and brand presence.

You will collaborate with Sales, Customer Success, and Creative teams to execute engaging experiences and programs. The role requires strong organizational and communication skills, a willingness to experiment, and the ability to thrive in a fast-paced, ambiguous environment with an aggressive marketing