Senior Family Support Worker

Wrexham-County-Borough-Council; Wrexham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Flexible working arrangements

Generous annual leave

Health & wellbeing resources

Job summary

Wrexham Flying Start Service is seeking a Senior Family Support Worker to lead and deliver high-quality parenting and family support across the Flying Start programme, improving outcomes for children and families in Wrexham. You will drive development, planning and quality assurance of parenting programme delivery, providing operational leadership, staff support and service development within the team.

The role combines strategic input with hands-on delivery.

Qualifications

• Significant experience working with children, families and parenting support services.
• Delivery of evidence-based parenting programmes.
• Excellent communication, interpersonal and relationship-building skills.
• Commitment to continuous improvement and innovative approaches to supporting families.

Responsibilities

• Lead on development, planning and quality assurance of parenting programme delivery within the service.
• Help ensure parenting interventions are delivered consistently, effectively and to recognised standards.
• Provide operational leadership, service development, quality monitoring and staff support.

Skills

Communication skills

Interpersonal skills

Relationship-building

Leadership

Job description

An exciting opportunity has arisen within Wrexham Flying Start Service for an experienced and motivated Senior Family Support Worker to play a key role in delivering high-quality parenting and family support services. This is an excellent opportunity to join a dynamic team committed to improving outcomes for children and families across Wrexham.

This rewarding role offers the opportunity to make a real difference to the lives of children and families through early intervention and prevention. The successful candidate will have the chance to lead and influence the development of family support and parenting services across the Flying Start programme.

As the Senior Family Support Worker, you will lead on the development, planning and quality assurance of parenting programme delivery within the service. Working under the direction of the Family Support and Parenting Managers, you will help ensure that parenting interventions are delivered consistently, effectively and in line with recognised programme standards.

You will contribute to the strategic aims of the Welsh Government Flying Start Programme by supporting families, promoting positive parenting and helping to ensure that children have the best possible start in life. The role combines direct family support with operational leadership, service development, quality monitoring and staff support, making it a varied and highly rewarding position.

The post carries responsibility for a broad range of activities, including service planning, quality assurance, staff support and family intervention. It requires a high level of independent judgement, problem-solving and decision-making.

We are looking for a candidate with significant experience of working with children, families and parenting support services, including the delivery of evidence-based parenting programmes. You will possess excellent communication, interpersonal and relationship-building skills, alongside a commitment to continuous improvement and innovative approaches to supporting families.

In return, you will join a supportive and experienced team and benefit from ongoing professional development and training opportunities.

For an informal discussion or further information, please contact Deb Hewson, Flying Start Service Coordinator, or Vicki Sadowska / Bethan Holman, Family Support and Parenting Managers, on 01978 298300.

We welcome applications from enthusiastic and dedicated professionals who share our commitment to improving outcomes for children and families.

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age. The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh.

An Enhanced DBS is required forthis position.

About Us

• Grymuso

The County Borough of Wrexham, located in North East Wales, is proud of its Welsh heritage and cultural identity. Over the years it has grown to reflect a population that is multi-religious and multi-ethnic and complements the diversity of our communities.

Centred on the city of Wrexham, which nestles between the Welsh mountains and the Cheshire plains, it’s a location that really can offer you the best of both worlds and we are proud of our city status (awarded in 2022 when we became the seventh city in Wales).

Wrexham County Borough Council is a unitary Council which delivers a wide range of services aimed at improving the lives of Wrexham residents and surrounding communities. We are committed to providing services through collaboration with local and national partners. With a focus on sustainable development, community wellbeing, and improving the lives of Wrexham residents and surrounding communities, Wrexham is a fantastic place to work, live, and learn.

The council is an inclusive employer with a workforce of around 5,500, offering diverse roles, training and development and rewarding career opportunities. Wrexham County Borough Council values innovation, bilingualism in English and Welsh, and welcomes applicants from all backgrounds.

As a Disability Confident Committed Employer, the council ensures accessible recruitment and support for disabled employees including offering a guaranteed interview (where essential person specification items are met). Additionally, veterans will receive guaranteed interviews under the Armed Forces Covenant if eligibility criteria are met (where essential person specification items are met).

Employee benefits include:

• Membership in the Local Government Pension Scheme
• Flexible working arrangements
• Generous annual leave up to 32 days
• Family-friendly policies supporting caring and family commitments
• Work-life balance and flexi time (dependent on role)
• Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
• Health & well-being resources, for example:
  • Healthy & Wellbeing Champions
  • Employee assistance programme with advice on staying healthy financially, mentally or physically:
    • Counselling (available 24/7, 365 days a year)
    • In-the-moment emotional support (available 24/7, 365 days a year)
    • Option to set health-boosting goals with small, sustainable lifestyle changes
    • Connect health apps to track physical health and meet progress goals
    • Blogs, videos, recipes and more resources providing inspiration and motivation
    • Identify risks of developing leading lifestyle-related diseases with mental health and financial scores
    • Legal, financial and consumer advice
  • Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
  • Menopause Café and guidance
  • Unpaid Carer Café and guidance

Our Council Plan (2023–28) sets out our priorities for this period and we deliver these by following the Nolan Values of public life (selflessness, integrity, objectivity, accountability, openness, honesty and leadership) as well as our own Corporate Values: