Senior Family Support Worker

Brook Street; Malvern; On-site; GBP 27,000 - 32,000; Full time

Job summary

A values-driven organisation is seeking a Senior Family Support Worker in Worcester. This full-time role involves delivering structured interventions with families and maintaining records for assessments. Ideal candidates will have strong emotional intelligence and prior experience with children and families. The position includes training in trauma-informed care, a varied shift pattern, and several benefits including private healthcare and holidays.

Benefits

Private healthcare

25 days holiday plus bank holidays

Birthday off

Employee Assistance programme

Free parking

Electric charging points

Qualifications

• Prior experience with children and families is essential.
• Must be a driver with a full manual UK licence.
• Will receive training in trauma-informed care (PACE model).

Responsibilities

• Deliver and observe structured interventions with families.
• Maintain accurate, objective records for formal assessments.
• Apply safeguarding procedures confidently.
• Support daily operations including handovers and diary coordination.

Skills

Emotional intelligence

Organised

Excellent written communication

Excellent verbal communication

Resilience

Job description

Senior Family Support Worker

Location: Worcester

Hours of work: Full time with a varied shift pattern to include waking nights and long days

Salary: £32000

Benefits: Private healthcare, 25 days holiday plus bank hols, Birthday off, Employee Assistance programme, Free parking, Electric charging points

Join a values-driven organisation dedicated to supporting families through compassionate, evidence-based practice. Their mission is to help families stay together when it serves the best interests of the child.

I am seeking a resolute and empathetic Senior Family Support Worker to join a stunning residential assessment service in beautiful Worcester. This role involves working a structured four-week shift pattern, with each shift lasting 12.5 hours.

Successful candidates will demonstrate the ability to build trusting relationships with parents and children and bring a strong commitment to supporting families through challenging circumstances. While prior experience with children and families is essential, full training will be provided in trauma-informed care using the PACE model (Playfulness, Acceptance, Curiosity, Empathy), which underpins our therapeutic approach.

Key responsibilities include:

• Delivering and observing structured interventions with families
• Maintaining accurate, objective records to inform formal parenting assessments submitted to Family Court
• Applying safeguarding procedures confidently and appropriately
• Supporting daily operations including handovers, diary coordination, and acting as a point of contact for queries

I am looking for individuals who are organised, emotionally intelligent, and capable of reflective practice. You will also be able to demonstrate resilience in challenging situations, be a driver with a full manual UK licence and have excellent written and verbal communication skills.

If you are enthusiastic about making a meaningful difference in the lives of families and children, click apply now!