Senior Family Support Worker

Brook Street Social Care; Malvern; On-site; GBP 32,000; Full time

Job summary

A leading social care organization is seeking a Senior Family Support Worker in Worcester. This role involves delivering structured interventions and supporting families in challenging circumstances. Candidates should be organized, resilient, and have prior experience with children and families. Full training in trauma-informed care will be provided. Benefits include private healthcare, 25 days of holiday, and more.

Benefits

Private healthcare

25 days holiday plus bank holidays

Birthday off

Employee Assistance programme

Free parking

Electric charging points

Qualifications

• Prior experience with children and families is essential.
• Driver with a full manual UK licence.
• Capable of reflective practice.

Responsibilities

• Delivering and observing structured interventions with families.
• Maintaining accurate, objective records for Family Court assessments.
• Applying safeguarding procedures confidently and appropriately.

Skills

Organised

Emotionally intelligent

Resilient

Excellent written and verbal communication skills

Job description

Overview

Senior Family Support Worker – Location: Worcester. Hours of work: Full time with a varied shift pattern to include waking nights and long days. Salary: £32000. Benefits: Private healthcare, 25 days holiday plus bank holidays, Birthday off, Employee Assistance programme, Free parking, Electric charging points.

Join a values-driven organisation dedicated to supporting families through compassionate, evidence-based practice. Their mission is to help families stay together when it serves the best interests of the child. A structured four-week shift pattern exists, with each shift lasting 12.5 hours. The organisation seeks a resolute and empathetic Senior Family Support Worker to join a residential assessment service in Worcester.

Successful candidates will build trusting relationships with parents and children and bring a strong commitment to supporting families through challenging circumstances. Full training will be provided in trauma-informed care using the PACE model (Playfulness, Acceptance, Curiosity, Empathy), which underpins the therapeutic approach.

Responsibilities

• Delivering and observing structured interventions with families
• Maintaining accurate, objective records to inform formal parenting assessments submitted to Family Court
• Applying safeguarding procedures confidently and appropriately
• Supporting daily operations including handovers, diary coordination, and acting as a point of contact for queries

Qualifications & Requirements

• Organised, emotionally intelligent, and capable of reflective practice
• Resilient in challenging situations
• Driver with a full manual UK licence
• Excellent written and verbal communication skills
• Prior experience with children and families is essential; full training will be provided in trauma-informed care using the PACE model

Additional Information

If you are enthusiastic about making a meaningful difference in the lives of families and children, click apply now.