Senior Facilities Manager – West London

PSD Group; Greater London; On-site; GBP 65,000 - 75,000; Full time

Job summary

A respected hospitality group in Greater London seeks an experienced Facilities Manager to oversee their Estates function. The role includes managing the Estates Helpdesk, contractor performance, and compliance with Health & Safety standards. Ideal candidates will have a strong facilities management background, excellent communication skills, and the ability to manage internal service teams effectively. This position offers a competitive salary and a dynamic work environment.

Qualifications

• Strong background in facilities management, ideally within hospitality.
• Good understanding of M&E systems and kitchen maintenance.
• Confident managing contractors and compliance.

Responsibilities

• Oversee the Estates Helpdesk and front-of-house functions.
• Manage reactive and planned maintenance programmes.
• Lead on Health & Safety, compliance, and statutory requirements.

Skills

Facilities management experience

Health & Safety management

Communication skills

Stakeholder management

Contractor management

Tools

Access Maintain

Pronett

Job description

Facilities Manager – £65,000 + Package, London (Head Office Based – West London)

We’re supporting a well-established hospitality group in the search for an experienced Facilities Manager to join their Estates function.
This is a pivotal role overseeing both the Estates Helpdesk and Reception team, acting as a key link between head office and operational sites. You’ll be the go-to person for ensuring smooth day-to-day operations, effective contractor management, and a first-class facilities service across the portfolio.

Key Responsibilities:

• Oversee the Estates Helpdesk and front-of-house functions
• Manage reactive and planned maintenance programmes via an approved contractor base
• Lead on Health & Safety, compliance, and statutory requirements
• Oversee contractor performance, including SafeContractor accreditation and pest control
• Support delivery of M&E and kitchen maintenance projects
• Work closely with internal teams and surveyors to maintain high service standards
• Utilise the Access Maintain system for reporting and management (previous Pronett experience advantageous)

About You:

• Strong background in facilities management, ideally within hospitality, retail, or a multi-site environment
• Good understanding of M&E systems and kitchen maintenance
• Confident managing contractors, compliance, and internal service teams
• Excellent communication and stakeholder management skills

This is a fantastic opportunity to take ownership of a busy, varied role within a respected and people-focused organisation.

Please send CV along with salary information.