Senior Facilities Manager

ao.com; Bolton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading electrical retailer in Bolton is seeking a Senior Facilities Manager. In this role, you will oversee multiple service areas, ensuring high standards and audit readiness. You will lead facilities projects, manage budgets, and foster strong relationships with stakeholders. The ideal candidate will have a strategic mindset and relevant qualifications, such as NEBOSH Level 4. Join a dynamic team committed to delivering excellence and benefitting from attractive packages including 33 days holiday and exclusive staff discounts.

Benefits

33 days holiday

Exclusive Staff Discount

Enhanced Maternity, Paternity and Adoption Packages

Make a difference days

Share-save Scheme

Qualifications

• Proven experience in facilities management.
• Full UK driving licence required.
• Ability to manage daily operations and long-term improvements.

Responsibilities

• Lead key facilities projects across the business.
• Drive service improvement initiatives and ensure KPI delivery.
• Oversee reactive and planned maintenance operations.
• Manage budgets and resources effectively.
• Build strong stakeholder relationships.

Skills

Leadership

Budget Management

Stakeholder Management

Health & Safety Protocols

Strategic Mindset

Education

NEBOSH or IOSH Level 4

BIFM or IWFM Level 4

Job description

Ready to lead the way in facilities excellence?

We’re looking for a strategic and hands-on Senior Facilities Manager to take charge of multiple service areas across our estate. From compliance and maintenance to catering, cleaning, and even the Spa - this role is all about delivering high standards, ensuring audit readiness, and creating a safe, efficient, and welcoming environment for everyone at AO.

Here's What You Can Expect To Be Doing

• Lead and support key facilities projects across the business.
• Drive service improvement initiatives and ensure delivery against KPIs and SLAs.
• Manage budgets and resources to deliver value for money without compromising quality.
• Oversee reactive and planned maintenance, utilities, catering, cleaning, reception, and Spa operations.
• Champion health & safety protocols and ensure audit readiness.
• Build strong relationships with stakeholders to ensure cohesive operations across AO.

A Few Things About You

• A full UK driving licence - travel across AO locations is essential.
• NEBOSH or IOSH Level 4 (or above).
• BIFM or IWFM Level 4 (or above).
• Proven experience across all areas of responsibility listed.
• A strategic mindset with the ability to manage daily operations and long-term improvements.

A Bit About Us

We may have started small, but we’ve always had very big ideas. We launched in 2000 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO.

Our customers and now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves.

But, we’re determined to be the best electrical retailer in Europe, and for that, you need to be driven. We need to be bold enough to try new things, and smart enough to see them through. We need to care about people, and we always like to have a little fun as we do it.

We’ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we’ve got our own "AO Perks" to help you with the little things that matter.

• 33 days holiday
• Exclusive Staff Discount
• Enhanced Maternity, Paternity and Adoption Packages
• Expression of wish service
• Make a difference days (x2 fully paid charity days a year)
• Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.