Senior Facilities and Technical Systems Manager | South London and Maudsley NHS Foundation Trust

South London and Maudsley NHS Foundation Trust; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading NHS organization in Greater London is seeking a Band 8a Senior Facilities and Technical Systems Manager. The role includes providing strategic leadership for portering and reception services, overseeing technical systems like CCTV and fire alarms, and leading transformation projects for improved services. Candidates should have a proven track record in facilities management and the ability to drive data-informed decisions. Flexible working options are available, along with a generous benefits package.

Benefits

Generous pay and pensions

Flexible working options

Career development opportunities

Health Service Discounts

Qualifications

• Proven experience in senior facilities management or a similar role.
• Knowledge of Estates technical systems including CCTV, Access Control, and Fire Alarms.
• Ability to lead service transformation projects.

Responsibilities

• Provide leadership across portering and technical systems services.
• Lead service transformation projects to improve user experience.
• Ensure systems-based services operate effectively.

Skills

Leadership

Data-driven decision-making

Customer service

Technical systems knowledge

Job description

Role Overview

The Band 8a Senior Facilities and Technical Systems Manager will provide senior strategic and operational leadership for all Trust-wide portering, reception services across all SLaM sites, alongside responsibility for overseeing the operational integrity and optimisation of key Estates technical systems, including BMS, Access Control, CCTV, Fire Alarms, and Intercom systems. The role ensures effective delivery of responsive front‑of‑house services while supporting the technical infrastructure that underpins safe, secure and efficient healthcare environments across the Trust.

Key Responsibilities

• Provide visible and accountable leadership across portering, reception and estates technical systems services.
• Lead service transformation projects to improve user experience, security, and technical integration across sites.
• Ensure systems‑based services (e.g. fire alarms, CCTV, access control) operate effectively, responding to faults, performance data and service issues promptly.
• Champion data‑driven decision‑making through reporting on system use, maintenance trends and compliance metrics.
• Act as the professional lead for the operational delivery of Estates technical systems, including CCTV, Access Control, BMS and Intercoms.
• Ensure regular Planned Preventative Maintenance (PPM) is delivered and documented across all relevant systems.
• Provide advice, training and guidance to Estates teams and site users on system functionality and correct usage.
• Collaborate with Capital Projects to ensure new systems installations are fit‑for‑purpose and integrated with existing infrastructure, including supporting witness testing and commissioning.

Benefits

• Generous pay, pensions and leave package, dependent on role and length of service.
• Work‑life balance, flexible working options including part‑time work and job sharing.
• Career development opportunities through mentoring, coaching, positive people management and collective leadership talent programmes.
• Health Service Discounts – up to 10% off at a variety of well‑known retail brands.
• Other NHS benefits – see full list at https://www.slam.nhs.uk/media/421262/Working%20at%20SLaM.pdf.

This advert closes on Tuesday 30 Dec 2025.