Senior Experience Designer – Online & App – Argos

Sainsbury's Limited; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Colleague discount and benefits

Pensions and life cover

Bonus up to 20% of salary

Job summary

Senior Experience Designer – Online & App at Argos within Sainsbury's Tech leads the redesign and evolution of Argos experiences across the website and app. You will drive discovery, design and testing, collaborating with product and engineering teams to deliver seamless digital journeys for millions of customers.

You will mentor designers, foster a collaborative design culture, and work with in-store teams to ensure a truly cohesive omnichannel experience.

Qualifications

• Experience designing for App or Web across online experiences.
• Ability to lead cross-functional teams and manage stakeholders.

Responsibilities

• Lead end-to-end Argos online and app experiences across website and app.
• Drive discovery, design and testing of new ideas with cross-functional teams.
• Champion accessibility and inclusive design across projects.

Skills

User research and insights

Cross-functional leadership

UI/UX design

Prototyping with Figma

Design systems

Workshop facilitation

AI/new tech in design

Tools

Figma

Job description

Senior Experience Designer – Online & App – Argos

Salary: Competitive Plus Benefits
Location: Manchester Store Support Centre and Home, Manchester, M4 3AL
Hours: Full time
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 24 October 2026
Requisition ID: 400090085

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment and champion ways of working such as Agile, Scrum and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.

Senior Experience Designer – Online & App – Argos

We are open to a Manchester, London or Coventry base for this role

At Argos, we’re on a mission to make shopping effortless, fast, and genuinely enjoyable whether customers are online, in-app, or standing in one of our stores.

We’re looking for a Senior experience designer to work across the Argos online end to end, shaping how millions of people browse, buy, and interact with Argos every day.

This is a role for someone who loves leading cross team initiatives, and projects working with diverse stakeholders and bringing designers together to create seamless digital experiences.

The role:

You’ll be working on Argos experiences across our website and app. Leading new initiatives, optimisations and exploration of future thinking. We take 1.2 billion transactions from our customers each year, which gives you an idea of the scale and complexity of the space you’ll be working in. You’ll get to work on lots of new initiatives and work closely with our in-store teams to ensure a truly excellent end to end experience for our customers. Supporting designers across the team, you’ll lead the discovery, design and testing of new ideas, your aim will be to understand our customers and the problems they face. You’ll drive consistency and alignment across the end-to-end experience whilst creating high quality experiences. The changes you make will impact millions of customers in for one of the UK’s largest retailers.

Experience:

Industry experience as a UX or Product Designer is essential. As are the core technical skills outlined below. Alongside this, we’re looking for certain behaviours and competency skills. These skills will help you thrive in a dynamic team like ours.

What we’re looking for:

• Ability to understand customers needs, business goals and emerging technology, bringing them together to design intuitive experiences for Argos customers
• Strong visual, interface and interaction design skills along with expertise in designing and prototyping with tools such as Figma to create complex prototypes, reusable components and scalable designs
• Capable of conducting research and analysing results, whilst understanding business context to create actionable next steps.
• Extensive knowledge of how to design inclusively and working with accessibility specialists and guidelines
• Ability to organise, create and facilitate engaging workshops with a diverse group of stakeholders at differing levels.
• Ability to leverage AI and new technology to improve the design process and move at a faster pace
• Be comfortable in leading and taking ownership across projects and initiatives. Bringing teams together to drive momentum, keep to strict timelines and keeping key stakeholders informed.

Behaviours we like to see:

• Use initiative to take the lead on complex design solutions across end to end experiences whilst driving consistency and alignment
• Own and drive outcomes based on user needs and business goals, be close to and understand data, performance and insights.
• Experience in influencing different stakeholders to drive change by adapting approaches to different audiences
• Adaptable to changing priorities, complexity and unknowns

Essential Criteria:

• Experience designing for App or Web
• Experience working with Product and Engineering teams
• Ability to align UI and UX patterns across multiple designers
• Strong stakeholder management skills within a large, matrix organisation
• Experience mentoring junior members of the team

Support we will provide:

• A thriving design culture, opportunity to discuss and share work with open, collaborative feedback
• A mature design system and set of standards to work with
• Research, accessibility and UX copywriting expertise
• A network of mentors to support growth
• The opportunity to work on emerging technology and big brand partners

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance‑related bonus of up to 20% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too.Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).