Senior Events & Merchandise Executive

Arbuthnot Latham; Greater London; Hybrid; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Discretionary bonus

Pension

Life assurance

Flexible benefits

Hybrid work option

Job summary

Arbuthnot Latham in London is seeking a Senior Events & Merchandise Executive to bring our brand to life through high-quality events, branded merchandise and strategic partnerships.

You'll work cross-functionally across the bank, delivering engaging experiences for clients and colleagues, managing multiple priorities, budgets and timelines with a focus on excellence and measurable impact.

Qualifications

• Substantial experience delivering successful events.
• Event management for high-net-worth clients/prospects.
• Ability to manage multiple stakeholders and external providers.
• Excellent organisational and project management skills.
• Commercial awareness with focus on memorable experiences.
• Budget management experience.
• Excellent written and verbal communication.
• Creative thinker with attention to detail.
• Ability to contribute ideas to marketing and growth initiatives.
• Broad understanding of banking, lending, and wealth management is an advantage.

Responsibilities

• Plan, manage, and deliver a calendar of client, prospect, and internal events.
• Coordinate logistics: venue sourcing, suppliers, invitations, communications, on-site delivery.
• Ensure events deliver measurable impact through feedback, engagement, ROI.
• Manage budgets and timelines with accountability.
• Oversee branded merchandise from concept to delivery.
• Maintain stock control and replenish items timely.
• Produce reporting on usage, costs, and ROI.
• Liaise with internal departments to identify merchandise requirements.

Skills

Event management

Stakeholder management

Budget management

Organisation

Communication skills

Creativity

Proactiveness

Banking knowledge

Education

Bachelor's degree or equivalent

Job description

We are seeking a Senior Events & Merchandise Executive toplay a key role in bringing our brand to life.

This is an exciting opportunity for a highly organised, energetic and relationship-focused professional to deliver exceptional client, colleague and partner experiences through a programme of high-quality events, impactful branded merchandise and valued external partnerships.

Working closely with teams across the Bank, you'll combine creativity, collaboration and drive to ensure every interaction reflects our commitment to excellence, strengthens relationships and supports our business objectives. The opportunity would suit those that thrive in a fast-paced environment, enjoy managing multiple priorities and take pride in delivering outstanding results.

Key Responsibilities:

Events:

• Plan, manage, and deliver a calendar of client, prospect, and internal events that strengthen engagement and brand visibility.
• Coordinate all logistics including venue sourcing, supplier management, invitations, communications, and on-site delivery.
• Ensuring events deliver measurable impact through client feedback, engagement levels, and ROI tracking.
• Manage budgets and timelines with precision, maintaining accountability for spending and outcomes.
• Work collaboratively with the Growth Enablement Team and client-facing teams to ensure events align with business priorities.
• Lead on flagship and high-profile events, ensuring consistency, creativity, and flawless execution with support from the Business Development Manager as required.
• Oversee all aspects of branded merchandise for both staff and clients, from concept and sourcing through to delivery.
• Manage supplier relationships, negotiating pricing, quality, and production timelines.
• Maintain accurate stock control, ensuring key items are available and replenished in a timely manner.
• Collaborate with internal departments to identify merchandise requirements for events, onboarding, recognition, and gifting.
• Ensure all items meet brand guidelines and quality standards, presenting Arbuthnot Latham in a consistent and professional manner.
• Manage requests for bespoke client or event merchandise, ensuring appropriate approval and cost tracking.
• Produce reporting on usage, costs, and ROI to support budget planning and efficiency.

Existing Partnerships:

• Maintaining oversight of existing partnerships, ensuring brand representation and value are consistently upheld.
• Support partner engagement by coordinating event attendance, ticket allocations, and relationship touchpoints.
• Liaise with external partners and internal stakeholders to ensure opportunities are maximised and aligned with business goals.

Risk:

• Responsible for managing risks inherent to the role by diligently observing internal policies and procedures.

Key Interfaces:

• Board Members
• CEO
• MD
• Head of Growth
• Business Development
• Compliance
• Third party suppliers and vendors

Person Specification

Knowledge/Experience/Skills:

• Substantial experience of supporting and leading on the delivery of successful events
• Event management experience for high-net-worth clients/prospects – individuals with high expectations.
• Developed ability to manage multiple stakeholders, both internally and third-party providers e.g. venues, caterers etc.
• Exceptional organisational experience and project management.
• Commercially aware, and passionate about creating memorable experiences that strengthen relationships and reinforce the brand
• Budget management.
• Excellent written and verbal communication skills.
• Creative thinker with an eye for detail.
• Comfortable offering creative input in team settings, contributing ideas to support marketing and growth initiatives
• Broad understanding of banking, lending, and wealth management is an advantage (including investment management)

Qualifications:

Educated to degree level or equivalent experience

• Team Working
• Influencing Others
• Client Focus
• Working Proactively
• Business and Commercial Focus
• Creativity and Innovation
• Problem Solving and Judgement
• Communication & confidence

About Us

At Arbuthnot Latham, we seek proactive individuals who embrace high standards and bring the energy needed to drive success. In return, you can thrive in a dynamic environment that values your innovative ideas and provides the stability and support for your personal and professional growth. Our human-scale ethos means that everyone is recognised as an individual, not just a number, creating a workplace where you truly belong and thrive.

As a service led, relationship driven bank, in-person collaboration and wellbeing are important to us and drives our inclusive culture. With this in mind, we offer one day a week working from home.

• Competitive holiday allowance with the ability to buy / sell / rollover up to five days per year
• Pension via market leading provider
• 4x Life Assurance
• Discretionary Bonus
• Access to a suite of flexible benefits including Cycle to Work Scheme, Gym Scheme, Health Assessment, Season Ticket / Travel loans and Dental insurance as well as other discounts / vouchers

Data Privacy and Reasonable adjustments

We take keeping your data security seriously. For more detail on how we may keep your data please refer to our Privacy Notice

https://careers.arbuthnotlatham.co.uk/files/RecruitmentPrivacyNotice.pdf

Reasonable adjustments

Please let us know of any adjustments or arrangements that you may need to help you apply to this role or that will help you during the recruitment process. If you wish to discuss any particular requirements or concerns you have because of a disability or medical condition please contact us at [e-mail]. Information you provide about any disability or medical condition will remain confidential unless it is necessary to disclose it to other members of staff or outside agencies to ensure the health and safety of yourself and others, or to implement the adjustments you require. In these circumstances we will first discuss with you how and to whom the information may be disclosed.