Senior Events and Membership Co-ordinator

The Queen's Institute of Community Nursing; England; Hybrid; GBP 32,640; Part time

Benefits offered by this job

25 days’ holiday (pro-rata)

Up to 10% employer contribution to pension

Interest-free season-ticket loans

Job summary

A national community nursing charity is seeking a Senior Events and Membership Co-ordinator. This role offers a hybrid work model, with one day at the London office every two weeks. Candidates must have at least five years of experience in administration or coordination, excellent digital literacy, and strong communication skills. The position includes various responsibilities, from managing member enquiries to organizing events, and offers competitive benefits like holiday leave and pension contributions.

Qualifications

• Minimum of five years’ experience in a coordination or administrative environment.
• Experience working with senior stakeholders.
• Detail oriented with a methodical approach to managing workload.

Responsibilities

• Act as a key point of contact for membership enquiries.
• Collaborate with Head of Commercial Operations on deliverables.
• Oversee coordination of professional networks and events.

Skills

Coordination in administrative environment

Digital literacy (MS Office, MailChimp)

Event organization

Communication skills

Problem-solving skills

Tools

CRM packages

Zoom

Eventbrite

Job description

Senior Events and Membership Co‑ordinator

Join to apply for the Senior Events and Membership Co‑ordinator role at The Queen’s Institute of Community Nursing

Salary: £32,640 (pro‑rata) / 17.5 - 35 hours per week (both part‑time and full‑time options considered)

Job location: Central London and remote working – a hybrid model with one day at the London office every two weeks and occasional in‑person events.

Do you want to take the next step in your career at a highly successful national community nursing charity? Are you hardworking, flexible, highly organised and efficient? Do you have office administration experience and excellent attention to detail?

The QICN is the oldest professional nursing charity in the world and is a leading voice for nurses working in the community. Our values of excellence, inclusivity, partnership, independence, advocacy, legacy and integrity underpin the charity’s strategic plan 2021‑2025.

Key responsibilities

• Act as a key point of contact for existing and new membership enquiries.
• Collaborate with the Head of Commercial Operations to track key deliverables and maintain accurate records.
• Issue invoices, support the Director of Finance with chasing payments and tracking payments.
• Write and edit newsletters to improve membership engagement.
• Update CRM and events management software and liaise with the communications team.
• Track key statistics on member engagement and attendee numbers.
• Oversee the coordination and administration of several QICN professional networks.
• Support the Network Lead with outreach to potential network members.
• Prepare online and in‑person meetings (create Zoom events, book venues, set up registration pages, send joining instructions, manage attendance lists, prepare materials and assist on the day).

Person Specification

• Minimum of five years’ experience in a coordination, support or administrative environment.
• Experience working with senior stakeholders.
• High level of digital literacy (MS Office, MailChimp, Eventbrite, Zoom).
• Experience using CRM packages to manage, distribute and update work.
• Experience organising events/workshops.
• Experience in financial administration.
• Experience writing newsletters and promotional materials.
• Detail oriented, good problem‑solving and communication skills.
• Highly organised and methodical approach to managing workload, including competing deadlines.
• Can work on own initiative and deliver timely, high‑quality results.
• Experience working in the healthcare sector.
• Experience working with organisational members or high‑value clients.

Benefits

25 days’ holiday per year (pro‑rata for part‑time roles), up to 10% employer contribution to pension scheme and interest‑free season‑ticket loans.

How to apply

Please visit our website, download the application form and Equality and Diversity Form and email completed forms to [e-mail]. We do not accept CVs. For an informal discussion about the role, email the Head of Commercial Operations at [e-mail].

Interviews will be conducted online via Teams.

Only shortlisted candidates will be contacted after the closing date.