Senior Event Hospitality Manager

Live Recruitment; England; Hybrid; GBP 65,000 - 100,000; Full time

Job summary

Live Recruitment is seeking a Senior Event Hospitality & Guest Experience Manager for a leading global sports event. The role leads premium hospitality, VIP programmes and partner experiences across a major international event drawing up to half a million attendees.

This hybrid position involves overseeing on-site delivery, developing plans and budgets, managing catering and supplier relationships, and coordinating multiple workstreams with senior stakeholders.

Responsibilities

• Oversee operational delivery of premium hospitality across an assigned site area
• Develop project plans, budgets and delivery schedules
• Lead catering partner and supplier relationships against agreed objectives
• Oversee bespoke partner activations and premium hosting programmes
• Line-manage Hospitality Project Managers through planning and live delivery
• Manage escalations and maintain service standards on site
• Coordinate multiple workstreams across a complex event environment

Job description

Hybrid working: 2 days in office

• One of the most iconic sporting events in the world for your portfolio
• Strategic influence over global-scale premium hospitality operations
• Work alongside industry-leading professionals on a major international event
• Rare opportunity to shape premium hosptiality at genuine global scale

The Company

This is a major sports events organisation behind one of the most celebrated events in international sports, running global tournaments each year across multiple continents. Specialist teams spanning operations, partnerships, design, technology and logistics all work under one roof toward a shared, unmovable deadline. The Senior Event Hospitality & Guest Experience Manager sits at the heart of that effort, leading one of the most visible and complex workstreams on the programme.

The Role

The Senior Event Hospitality & Guest Experience Manager leads the planning and delivery of premium hospitality, VIP programmes and partner experiences for a major international sporting event drawing up to half a million attendees.

• Oversee operational delivery of premium hospitality across an assigned site area
• Develop project plans, budgets and delivery schedules
• Lead catering partner and supplier relationships against agreed objectives
• Oversee bespoke partner activations and premium hosting programmes
• Line-manage Hospitality Project Managers through planning and live delivery
• Manage escalations and maintain service standards on site
• Coordinate multiple workstreams across a complex event environment

The Candidate

The right person for this Senior Event Hospitality & Guest Experience Manager role will have a strong track record delivering premium hospitality, VIP programmes or partner experiences within major sporting, entertainment or live event environments, managing high-profile guests and senior stakeholders with genuine confidence.

Temporary infrastructure or greenfield site experience is beneficial but not essential. Candidates from premium hospitality management, partnership activation or senior guest experience roles in comparable environments are equally welcome to apply for this Senior Event Hospitality & Guest Experience Manager position.

This is a rare brief: the scope, seniority and profile to shape premium hospitality at genuine scale, on an event the industry watches closely.

We encourage applications from candidates of all backgrounds, embracing diversity across all intersecting dimensions, including ethnicity, gender, sexual orientation, well-being, abilities, and neurodiversity. We are dedicated to ensuring a supportive and accessible recruitment process. If you require any adjustments or accommodations for any reason, please do not hesitate to let us know.

Vacancy Ref: LGK19160