Senior Enterprise Risk Manager

Paddle; Cowbridge; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading SaaS provider in Cowbridge is looking for a Senior Enterprise Risk Manager to develop and implement its risk management framework. The ideal candidate should have 7–10 years in risk management and experience in designing operational frameworks in fast-paced environments. This role offers a competitive salary, stock options, and flexible working arrangements.

Benefits

Competitive salary

Stock options

Unlimited holidays

Personal development fund

Qualifications

• 7–10 years of experience in risk management, preferably in fintech or payments.
• Ability to design frameworks from first principles.
• Hands-on experience with core risk processes.

Responsibilities

• Develop and implement Paddle's risk management strategy.
• Lead risk governance processes, preparing materials for stakeholders.
• Engage with internal teams to embed risk management practices.

Skills

Risk management experience

Operational framework design

Stakeholder engagement

Control design

Risk reporting

Job description

Overview

Paddle offers SaaS companies a completely different approach to payments infrastructure. We are a Merchant of Record for our customers, taking on the pain of payments fragmentation so it’s faster, safer, cheaper, and better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally.

The Role: We are seeking a Senior Enterprise Risk Manager to shape and embed Paddle’s Enterprise Risk Management (ERM) framework. This second-line role supports the Compliance & Risk Lead in designing, implementing, and scaling proportionate risk processes that protect the business while enabling growth.

We’re looking for someone who knows what “good” looks like in enterprise risk, but can also build from first principles—creating frameworks, policies, and tools that are pragmatic for a fast-growing environment. This is a hands-on role, suited to someone experienced in designing risk frameworks from the ground up and guiding businesses through adoption, engagement, and maturity.

This role reports into the Compliance & Risk Lead as part of the Legal & Compliance function. You’ll work closely with the wider Compliance & Risk team while partnering with Legal, Sales, Operations, and Product teams to turn strategy into practice and embed risk management across the business.

What you’ll do

Framework & Policy Development

• Support the Compliance & Risk Lead in developing and implementing Paddle's risk management strategy and roadmap.
• Develop and maintain Paddle's risk taxonomy, ensuring risks are consistently identified, categorised, and understood across the business.
• Take ownership of the Operational Risk Management Framework (ORMF), including standards for RCSAs, control design, control testing, and issue management.
• Lead the development, implementation, and continuous improvement of the Enterprise Risk Management Framework (ERMF) and supporting policies.
• Define and maintain the Risk Appetite Framework and Statements, driving the development of risk metrics and monitoring against thresholds.
• Oversee the process for identifying and assessing strategic and emerging risks, preparing analysis and recommendations for escalation to senior stakeholders.

Risk Governance & Reporting

• Lead the coordination of risk governance processes, preparing materials and management information for XLT, Board, and other governance forums.
• Ensure risk assessments and reporting are completed on time and to a high standard.
• Support the production of simple, concise, insightful risk reporting, enabling senior stakeholders to make risk-based decisions.

Risk Engagement & Assurance

• Partner with the broader team and first line to embed risk management practices into business processes and change initiatives.
• Deliver risk training and awareness sessions across the business, building a strong risk culture.
• Oversee the remediation of internal audit findings, second-line reviews, and regulatory requirements to ensure timescales are met, producing high quality reporting and MI of progress.
• Champion the use of automation, tooling, and process enhancements to drive efficiency and scalability of the ERM function.

Stakeholder Management

• Engage with internal stakeholders (product, operations, finance, technology) to ensure alignment and effective risk oversight.
• Represent the enterprise risk perspective in interactions with regulators, auditors, and external stakeholders.

What we’re looking for

• You bring 7–10 years of experience in risk management (first or second line), ideally with a background in operational or enterprise risk within financial services, fintech, or payments.
• You know what "good" looks like in risk management, but can design frameworks from first principles that work for a scaling business.
• You have experience designing risk frameworks, policies, and tools from the ground up, and guiding businesses through adoption and maturity.
• You have hands-on experience with core risk processes including risk and control self-assessments (RCSAs), control design, issue and incident management, and risk reporting.
• You're comfortable balancing pragmatic solutions with regulatory and stakeholder expectations and can influence and engage stakeholders at all levels.
• You thrive in fast-paced environments where you can roll up your sleeves, bring structure to complexity, and help the business scale safely.

Equity, inclusion & support

Note: We are committed to removing barriers and supporting a diverse, inclusive team. We welcome every individual perspective and encourage applicants even if you do not match every part of the job ad, especially if you’re part of an underrepresented group. Please let us know if you need accommodations during the application process.

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers with a transparent, collaborative and respectful culture. Our values are:

• Paddle for Others
• Paddle Together
• Paddle Simply

We offer a full benefits package including competitive salary, stock options, retirement plans, private healthcare and wellbeing initiatives. We are a digital-first company, with remote options or hub work, unlimited holidays, and four months paid family leave. We invest in learning with a personal development fund and regular training opportunities.