Senior Enterprise Account Manager

LexisNexis; Exeter; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global data solutions provider is seeking a Senior Enterprise Account Manager to manage enterprise clients in the UK. The role focuses on account growth and building trusted relationships. Ideal candidates have experience in managing B2B accounts, strong communication skills, and a consultative approach. This position offers a competitive salary, performance incentives, and a hybrid work environment.

Benefits

Competitive base salary

Continuous learning and development opportunities

Hybrid working environment

Qualifications

• Proven track record of meeting or exceeding renewal and cross-sell objectives.
• Ability to engage senior client stakeholders.

Responsibilities

• Manage and grow a portfolio of enterprise-level accounts.
• Build trusted relationships with senior stakeholders.
• Identify opportunities for cross-sell and upsell across the portfolio.
• Partner with Customer Success Managers for smooth onboarding.
• Develop account plans for renewal and growth strategies.
• Leverage Salesforce to manage pipeline and forecast.
• Act as a customer advocate internally.

Skills

Experience managing enterprise or large B2B accounts

Strong commercial awareness

Consultative and solutions-driven approach

Excellent presentation and negotiation skills

Ability to work independently and collaboratively

Familiarity with Salesforce or similar CRM tools

Tools

Salesforce

Job description

Senior Enterprise Account Manager

Do you enjoy building trusted partnerships with enterprise clients and helping them unlock greater value from their data solutions?

Do you thrive in a consultative environment where collaboration and customer success drive growth?

About Us

Global Nexis® Solutions, part of LexisNexis and the global RELX corporate family, connects customers to market-leading data through a flexible suite of scalable solutions, including our flagship Nexis® platform.

By enabling fast access to enriched data with intelligent technologies, we empower organisations across financial services, professional services, PR & communications, media, non-profit, government, and academic sectors to discover insights that drive confident, performance-led decisions.

About the Role

As a Senior Enterprise Account Manager, you’ll manage a defined portfolio of enterprise clients across the UK.

Your focus will be on retaining and growing revenue by deepening relationships, driving product adoption, and identifying opportunities for cross-sell and upsell.

You’ll work closely with customer success, product, segment and marketing teams to ensure clients receive outstanding value from our data and AI-driven solutions.

Key Responsibilities

• Manage and grow a portfolio of enterprise-level accounts, maintaining high customer satisfaction and strong renewal performance.
• Build trusted relationships with senior stakeholders to understand evolving business needs and align Nexis® solutions to deliver measurable value.
• Identify opportunities for cross-sell and upsell across the portfolio, working with product and segment to tailor solutions for each client.
• Partner with Customer Success Managers to ensure smooth onboarding, adoption, and retention throughout the customer lifecycle.
• Develop account plans that outline renewal, growth, and engagement strategies for each key client.
• Leverage Salesforce and internal dashboards to manage pipeline, forecast accurately, and maintain up-to-date account information.
• Act as a customer advocate internally, providing feedback to product, marketing, and leadership to improve customer experience and solution relevance.

Requirements

• Experience managing enterprise or large B2B accounts, ideally within data, SaaS, information, or professional services sectors.
• Strong commercial awareness with experience managing account growth and renewals.
• Consultative and solutions-driven approach with the ability to engage senior client stakeholders.
• Proven track record of meeting or exceeding renewal and cross-sell objectives.
• Excellent presentation, negotiation, and communication skills.
• Ability to work independently and collaboratively, managing accounts across the UK
• Familiarity with Salesforce or similar CRM tools is advantageous.
• UK-based (ideally London or South-East), with occasional travel for client meetings.

What We Offer

• Competitive base salary with performance-based incentives.
• Continuous learning and development opportunities, including access to leadership mentoring.
• Hybrid working environment with flexibility and autonomy.
• The chance to represent a globally recognised brand in a fast-evolving, data-driven industry.

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