Senior Engineering Manager — Network Connectivity

Cloudflare; Greater London; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Equity plan

Job summary

Cloudflare in London, United Kingdom, is seeking an Engineering Manager for the Egress team to own connectivity software infrastructure powering a portfolio of products. You will lead a growing group of Software and Systems Engineers, drive roadmap execution, and coordinate across product and engineering to deliver scalable, reliable services.

You will oversee incident response, drive reliability improvements, and evaluate tradeoffs while mentoring engineers.

Qualifications

• 5+ years experience as an Engineering Manager for Software and Systems Engineers.
• Demonstrate track record of managing a team including hiring, onboarding, and professional development.
• Excel at planning and overseeing execution to meet commitments and deliver with predictability.
• Experience/interest in Layer 3 and Layer 4 networking.
• Experience/interest in network performance monitoring and tuning.
• Experience with monitoring, alerting, and debugging distributed systems.
• Experience participating in and/or managing an on-call rotation for production services with direct customer impact.
• Willingness to adopt and integrate AI tools and systems into your workflow.
• Clarity in written and verbal communication.

Responsibilities

• Working closely with Product Managers and Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives.
• Understanding the technical implications of work across a distributed software network infrastructure to influence scope and unblock projects.
• Applying technical experience to evaluate tradeoffs, contribute to design decisions, and help drive resolution to customer-facing issues.
• Taking responsibility for the team's production services by organizing on-call rotations and overseeing incident response and follow-up.
• Driving reliability and automation improvements across the platform.
• Using tools and processes to convey project status and resolve blockages.

Skills

Leadership

Hiring & onboarding

Planning & execution

L3/L4 networking

Network performance monitoring

Distributed systems monitoring

On-call rotation

AI tools integration

Clear communication

Job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

Available Locations: Lisbon, Portugal or London, United Kingdom or Austin, Texas

About The Role

The Egress team was formed to own a very important aspect of Cloudflare's Connectivity Cloud: egress connectivity for our vast portfolio of products. The team build and operate cutting edge network software infrastructure used by a growing number of Cloudflare products to connect to any destination from Cloudflare's network. Among the products powered by this technology is Dedicated Egress IP Connectivity, WARP, Cloudflare One/Zero Trust, and Cloudflare's egress proxy for the iCloud Private Relay product.

Responsibilities

• Working closely with Product Managers and other Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives.
• Understanding the technical implications of work across a distributed software network infrastructure to influence scope, work across teams, and help unblock projects: from data planes responsible for delivery of critical customer traffic to distributed control-plane services.
• Applying technical experience to evaluate tradeoffs, contribute to design decisions, and help drive resolution to customer-facing issues, while creating space for engineers to lead design, implementation, and delivery.
• Taking responsibility for the team's production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.
• Driving reliability and automation improvements across the platform
• Using tools and processes to convey project status and resolve blockages.

You are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.

Desirable Skills, Knowledge, and Experience

• 5+ years experience as an Engineering Manager for a team of Software and Systems Engineers.
• Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You're as good at explaining "why" as you are "how".
• Excel at planning and overseeing execution to meet commitments and deliver with predictability.
• Experience/interest in Layer 3 and Layer 4 networking
• Experience/interest in network performance monitoring and tuning.
• Experience with monitoring, alerting, and debugging distributed systems.
• Experience participating in and/or managing an on-call rotation for production services with direct customer impact.
• Willingness to adopt and integrate AI tools and systems into your workflow.
• Clarity in written and verbal communication.

Compensation

• For Portugal based hires: Estimated annual salary of €89,000-122,000.

Equity

This role is eligible to participate in Cloudflare's equity plan.

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo

Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project

In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1

We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [e-mail] or via mail at 101 Townsend St. San Francisco, CA 94107.